Popular Questions

Can be answered at our FAQ page and Hays Page  so best check here first.

Delivery Problem /or Status?

You can check live delivery time or status here TRACKING PAGE

If your delivery hasn’t arrived when you expected the updated information should be here. Its worth noting Multiple Packs sometimes get split up but usually shortfalls  arrive the next day,again you can check this here.TRACKING PAGE


Please go to the TRACKING PAGE first for help, enter your consignment number and you will see the information, its the same information we see.You may as well have it first hand!

If you need further assistance please contact us – Email: sales@dustfreehay.co.uk using our  Send Message form opposite (preferred any time, we respond quickly)

You can Phone 01889 563521  (Mon – Fri 9-30am to 4-30pm only please) we work in a noisy environment and sometimes miss calls so email is preferred.

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