These are some reviews from people who have previously bought our hay. A couple of days after your order has arrived you will receive an email inviting you to share your buying experience which is important to us.
We always appreciate any feedback.
Excellent service again. Delivered on time and the product is as excellent as the price.
November 29, 2024
Hay arrived promptly as always... One of my main reasons for ordering... It's reliable and fast. I like that the... read more packaging is recyclable(if only there was an alternative for the plastic strips holding them together). The actual hay is good quality as always and gets the bunny seal of approval!

February 9, 2023
Fresh and smells lovely. Rabbits have loved it. Really prompt delivery and great communication.

October 29, 2021
Hi ? obviously we have only opened one bale and we know our two bunnies eat the hay better or... read more not (more/less) depending on the time of year or where it was harvested from. This time they’ll take it or leave it! They have access to fresh hay twice a day. As customers we are always pleased with the quality and customer service.

March 10, 2023
Best Timothy hay you can get loved by my house bunnies Apple and Fluffy age 9 years

November 25, 2022
Our Guinea Piggies were happy with their hay and how fast it arrived. Thank you.

December 1, 2021
Easy to use website, haven't needed customer service, quick delivery.
February 16, 2024
I am a long term customer. The rare problems with delivery are resolved promptly.
April 17, 2025
Have brought this many times - my Guinea Pigs love this! Always great service and speedy delivery, thankyou.

May 12, 2023
Top quality dust free hay, it always smells amazing, our guinea pigs love it. I gave a bag to a... read more friend of my daughter, she messaged a few days later to say she has never seen her rabbit so happy, she also said she didn't realise until now how low quality the hay she has been buying from a well known pet chain is compared to the dust free hay.

November 25, 2024
This has got to be the best American Timothy hay in the country

November 27, 2022
I have bought this hay for years for my own rabbits, and now I run a small pet boarding business... read more I use it for my boarders and am confident recommending it to my customers, some of whom have started buying it for their own bunnies and guinea pigs.

April 25, 2025
I love this hay because my buns do. The hay has lovely long pieces and smells good. Minimal dust.... read more Good selection of buying options to suit everyone. I have tried other brands, but will only buy from this company now.
October 30, 2025
Fast delivery and the hay is lovely really sweet smelling and fresh.

August 20, 2022
My sister bunnies are now 10 years old vet said when they were getting a health check they have perfect... read more teeth thanks to munching so much Timothy hay the best hay and delivering is super quick

March 11, 2023
Fantastic service and best hay we've bought by far, and best value, for truly spoilt guinea pigs.

September 22, 2021
Brilliant as always, good quality! Happy customer & more important happy pigs 😜😁
September 28, 2024
Just received my order. I really prefer the standard hay to the soft hay, its not as fluffy and my... read more chinchillas preferred it. The order was extremely fast arriving.

September 25, 2021
Always the best quality hay, best service, and our guinea pigs could not be happier!

May 13, 2022
Brilliant hay ! always smells lovely and dust free and the rabbits love it , I've had hay of... read more other sites who claim to sell good hay but they are dry and dusty .
January 10, 2025
I've been ordering hay for a good number of years now and found it
Excellent service, good quality hay,... read more easy to order, hay always arrives within a couple of days of ordering.
I think people would struggle to find a better service anywhere. Stan Brunton
February 17, 2025
I've been getting hay from here for many years now and as always the service is excellent, you never have... read more to wait long for the delivery after you have ordered it. The hay is always top quality, also it's always packed well so it never gets damaged in transit. I would always recommend them to everyone.
April 6, 2024
Dust Free hay is the best. I have tried others but keep coming back here as the quality is... read more so good. The Meadow Mix is just the perfect combo and my three guinea pigs love it!

July 16, 2021
This order of meadow hay was not as nice as the previous one. It was not very stalky and... read more my piggies flatten it very quickly. On the plus side, there are a lot of nice green strands and the pigs like it.

December 22, 2021
Excellent hay quality and extremely fast from making the order to the delivery to the door. Thank you very much.
March 2, 2024
Really excellent service from this company my guinea pigs love the standard hay can’t get enough of it really... read more fast delivery as well thankyou

December 15, 2021
Excellent delivery. Rabbits have not yet tried out the hay : )

October 15, 2022
Excellent quality hay as usual , Jeremy is 6 years old now & I am convinced his longevity is due... read more to your hay as part of a varied diet ??

January 25, 2023
I've had piggies for years and have never found hay that has even come close to this. I had a... read more sick piggy with respiratory issues and changed to this hay to help her. My husband's hayfever was so much better and my son doesn't get a rash from the hay like he used to so he can help with them now. It smells so lovely but I have one small issue. Whenever I go near the hay box they go crazy at me until I put more in their cage even though they have big piles of it. My old ladies make me put it next to their beds so they can laze and dine. I'm stuck now and can't move.

July 29, 2021
Always excellent quality hay - much less dust that others, and the bunnies love it!

January 13, 2023
Love love love this hay! Guinea pigs very happy and enough in 7kg not to need to order often, excellent... read more service easy to order, great business!

August 26, 2022
Best hay available, all my bunnies and piggies love it. I'm now starting a smLl.pet boarding business and will... read more be using g it for my guests and recommending it to my customers.

May 4, 2024
Exactly as shown in the picture. Wonderful hay, as rated by my Expert Hay Tasters.

September 29, 2025
Excellent hay. Ordered from you for many years & never been disappointed. My guineas love it & service is excellent too

October 9, 2021
Love this company. Always delivers quickly and customer service is awesome 👌

January 29, 2024
So pleased with this hay , I have ordered numerous hay boxes and they are never what they say they... read more are always dusty and brown my rabbits won't eat it and I've wasted so much money ! my rabbits love this hay it's soft ( no prickly thistles and dusty clumps ) and green , no dust and smells lovely will definitely buy more again, thank you 👍

August 9, 2024
Fast delivery - packed well - excellent quality = happy bunnies

July 1, 2022
Exremely quick delivery. Well packed and the hay is perfect for adding to our compost bin. Delighted thank you

March 20, 2023
I’ve been buying Dust Free Hay for years now. My first buns were very particular and would only eat DFH... read more Soft or American. Our bunnies since then have been a bit less picky, but I’ve always still bought Soft as they love it. Lola especially will start running round your feet then the whole run with excitement when you open a bag. The most recent order I bought some Standard and Stalky because they seemed to really like the big stalks in the soft hay. They’re loving the selection, very happy bunnies.

December 17, 2023
Lovely long pieces of hay which buns love. Mixed with the meadow mix or meadow hay.

April 26, 2025
My Piggies love the soft meadow hay. The product really is the best i have found for actually being dust... read more free !

September 6, 2021
Really quick delivery and the hay was lovely and green with really long stems. We have two picky rabbits who... read more will throw hay all over the floor if they don't approve, happy to report they are eating away on this stuff!

January 12, 2023
Super quick service the best dust free Timothy hay available

May 18, 2022
Fussy bunny not as keen on stalky but is eating it. He loves the Soft and the Meadow though. Smells... read more amazing!! Easy to store.

March 27, 2025
Delivery was quick and the hay boxes arrived in perfect condition. The quality of the hay is the usual top... read more standard I’ve come to expect from you. Gandalf tucked in straight from the box he was so eager to get at the meadow mix! He goes through so much more of this hay than any other brand I’ve tried

March 21, 2022
Always had great quality hay and straw from these guys, our rabbits and guinea pigs love it. Easy to handle... read more bales. Delivery is quick, been next day until last order and then was only 48 hours from placing the order. DPD were battling through the gales and wind to get to us but events deemed unsafe and the drivers were pulled back in but have to say was personally kept informed and apologised to. Would certainly recommend to buy from this company and will be doing so again.

December 9, 2021
Usual quick delivery and the best hay you can get my 2 house bunnies age 10 love it

September 26, 2023
Fantastic hay! We’ve been using DFH for years and over those years our guineas have always been happy with the... read more hay - and we have been happy with prompt, reliable delivery 🙂

October 28, 2021
Our new baby guinea pig loves the Meadow Mix as much as our lovely 2 year old boy!!! Great service... read more from DustFreeHay and excellent quality hay.

August 1, 2023
Easy to order and fast delivery time. However, the hay is slightly damp. If I loosen a bundle the day... read more before then it’s fine to use next day but I’m a bit disappointed.

December 31, 2021
The best hay ever bunnies been having it for a very long time superb quality and comes in handy stacking... read more boxes. Very quick delivery excellent service great company

November 30, 2021
Great product, super value for money. Guinea pigs love the hay.

January 20, 2023
Excellent hay as usual. I bought the standard and American Timothy this time to give my Chinchillas a variety... read more and keep them interested. They seem to tuck into both.

August 7, 2023
Really nice soft hay, packed well and would recommend it to everyone.

July 2, 2024
First class service. Only issue I had was that the “Tracking Number” did not work on the Parcelforce website!

January 17, 2026
My rabbit's love this hay. Great quality and price. Fast delivery so I never need worry that I'll run out.

February 26, 2023
Excellent quality hay and speedy delivery. Guinea pigs are very happy.

October 1, 2021
Excellent hay every time......my guinea pigs LOVE this and won't eat anything else! Easy to order and very speedy delivery.... read more Thank you!

March 2, 2023
The hay and customer service is excellent. Unfortunately the delivery let it down. I requested that it be... read more left in my garage if I was out. It was left stacked up on my back patio, that was Ok on this occasion as it was dry and sunny, however if it had rained it could all have been ruined
June 28, 2024
The best hay on the market for my bunnies! Truly dust free and really really fresh. I can tell that... read more my bunnies much prefer this hay - they are so excited when I top up their feeders! With previous suppliers, my bunnies would sneeze a lot, since switching, there’s no sneezing at all, what a change! Delivery is also very fast, most times it’s next day
November 6, 2025
This is the best quality hay you will find around. It does cost a bit but it is worth it,... read more especially when we see our bunnies so happy to eat it. Have also noticed that the wasted hay they leave behind is very minimal now.

November 5, 2021
I order from here every couple of months and my rabbits love it good quality and excellent service
June 20, 2024
Excellent service and the best hay (er order soft and timothy bales) around to spoil our guinea pigs, very pleased... read more with the speed of the delivery especially after Christmas, thank you dust free hay!

January 7, 2023
The very best hay ever American Timothy dust extracted and superb quality. I have 2 very fussy house bunnies ages... read more 8 and it’s the only hay they will eat and they munch in their hay trays constantly. Great hay and comes in very convenient boxes that I can stack in the garage highly recommended

February 14, 2021
Great product, guinea pigs love it. Quick delivery, great vfm

September 2, 2023
Really pleased you now do Timothy and meadow hay already mixed. Saves me a lot of time and my bunny... read more loves it ?

April 15, 2022
The best company I have ever brought anything from. They sort out any problem straight away!
October 20, 2024
It’s great to be able to buy hay that my Guinea pig is happy with. She’s got an allergy to... read more dust so this hay suits her really well. She makes a lot of noise in the morning until I give her her hay breakfast!

February 1, 2022
it was Rufus's favourite but he had hardly gone through either when he was put to sleep.
can recommend the... read more hay as he was a dental bunny.

May 13, 2022
My guinea pig loves this hay- he went for it straight away! Thank you so much, will keep buying... read more this great product!!

February 4, 2022
Good quality hay. My only complaint is that it is packed tightly into the bags, and can be difficult to... read more pull out as as result.

November 7, 2024
Very happy with my 2 bales of soft hay which I use for my rabbit hutch. The service is... read more very good and so is delivery.
December 11, 2025
Nice and fresh... Bunnies were trying to break into the box before I could get it open...it smelled tasty, obviously!<br... read more />
Delivery very prompt and driver friendly and helpful.

December 14, 2021
Our bunnies love the stalky hay and are happily munching their way through it - always excellent quality hay ?

December 17, 2022
Long term customer because of excellent quality. Rabbits agree!

December 16, 2024
I am OR shall I say my guineapigs are always very happy to receive this beautiful hay thank-you I would... read more never order hay from anyone else.

August 28, 2022
Our boys love your hay & bury themselves underneath it 😁Great quality, only the best for our boys!

September 28, 2025
Wonderful dust free hay. Not even any tiny particles floating about when handling the hay.

November 13, 2025
Been buying from you for years & wouldn’t buy hay from anywhere else. Great quality, great communication & really good... read more delivery. Thank you

August 8, 2024
Best hay their is my house bunnies are now 10 1/2 and thanks to your supreme quality hay with long... read more stalks neither have had any dental problems vet says due to munching the hay

August 19, 2023
Always first class product and service. Wouldn’t shop anywhere else for our guineas’ hay.

June 11, 2022
Easy to order on website with plenty of choice. Excellent customer service, kept well updated about the delivery details. Delivered... read more on time.
July 1, 2024
Excellent service and product at a great price with quick delivery highly recommend many thanks.
November 16, 2024
Quality of hay was fine, but worse delivery than usual. Parcelforce left parcel outside, but did not ring doorbell/knock. Used... read more to get text alert in advance from DPD and they always rang doorbell.

May 12, 2023
Always happy with the quality of hay from dust free hay! It arrives promptly too.
I buy hay for my... read more guineapigspigs. I like the American Timothy and meadow mix. A variety keeps them interested as they can be quite selective over tastier bits of hay.
Dust free hay always has longer stalks which is good for guineapig teeth.
I've ordered from DFH for years and always will as other sellers of hay don't meet the same good quality.

November 4, 2021
Gorgeous hay, quickly delivered as always, great to rely on for keeping guinea pigs happy ?

March 17, 2023
As always excellent quality hay loved by my rabbits and Guinea pigs. 5*

April 20, 2023
Always brilliant customer service and delivery my rabbits love this hay and won’t eat anything other
September 19, 2024
Always good quality hay from DFH. Nice and clean and not too soft.

January 7, 2023
Great product and fast delivery. Recommended to any bunny or guinea

November 4, 2021
The bunnies and piggies love all the dust free hay products but are especially enjoying the meadow hay and Timothy... read more hay mix
Happy bunnies!

July 12, 2021
Very speedy delivery, communication simple yet efficient, quality great! been ordering for nearly a year now, no problems.

September 19, 2021
A very happy customer for many years. Hay is always top notch, smells amazing and there is zero waste. I... read more refuse to purchase hay from anywhere else.

September 1, 2024
Tried other hay but always come back to this, my bunnies absolutely love it, always delivered so fresh, never any... read more waste, great for their teeth too, best hay ever, thank you

February 15, 2023
Been buying Timothy hay from Dust Free Hay for years as it is consistently excellent quality, loved by my small... read more animals and always delivered quickly. 5*

November 24, 2023
Brilliant service as usual. Best quality hay. Our 7 year old guinea pig is going strong thanks to this wonderful hay

December 3, 2023
Excellent hay as always I haven’t had much of a chance to see all of it yet as it only... read more came yesterday it seems a bit drier than usual but what with all this hot weather that’s to be expected can’t wait till the new season hay is in I will be ordering more thankyou

July 27, 2022
This is the best quality hay available online, in my view.

January 11, 2022
Always delivered so quickly. Arrives in perfect condition boxed and secure. The quality of Hay is unmatched so my Rabbit... read more loves it!

April 6, 2022
Love the hay, wish it didn't have so much plastic packaging

October 14, 2021
Hay arrived next day, great quality as usual , my mini lop rabbits love it!!

December 17, 2021
This hay is beautiful my Guinea pigs love it and great service from this company excellent delivery.

July 28, 2023
the website says that hay is shipped everyday except a Saturday. this should include a sunday as well as I... read more ordered on a sunday and it wasn't next day. My bunnies love the stalky hay but the colour is very very off putting! The yellow colour makes it seem that it is a low quality hay with low feed content but it isn't! it is so so clean and my bunnies produce big golden poops with it!

September 29, 2021
We ordered the Meadow mix: lovely smelling hay and good amount of the strands that our Guinea Pig loves. Really... read more quick processing of order and delivery too!

April 15, 2022
We’ve purchased hay for our Guinea pigs from Dust Free Hay for several years now and are always delighted with... read more the quality of the product and the speed of delivery.

February 4, 2023
Absolutely fantastic Hay, the rabbits love it, nice and green, the best hay they can have, great delivery to and... read more very well packed.

November 17, 2022
my hay was delivered, sat 2nd sept that is what I call service ,hay nice and soft

October 3, 2021
My bunnies love this hay and even better it has prevented one from teeth surgery, good quality ,fresh and clean,... read more Next day delivery !! - ABSOLUTELY PERFECT, Thank you

July 9, 2022
Excellent as usual & reliable service. Use for my guinea pigs.They love it.

December 2, 2023
Really lovely hay, very fresh and soft. Quick delivery and well packaged!

March 22, 2022
I haven't used it yet but it looks and smells great. Thank you

September 14, 2022
Good customer service, prompt delivery. Very occasional website glitches. Rare anything goes wrong with order, but if it does it... read more is put right immediately.
December 16, 2024
I have been a customer for many years and Dust Free Hay never disappoints..
Products are fab and my bunny... read more Rosie loves American Timothy
December 14, 2024
My bunnies absolutely love Dust Free Hay. The choice of box varieties makes sure that they never get bored of... read more it, I usually buy a selection of hays to rotate during the month, the quality and smell are always great and appealing to them.
In addition, (which is the reason we started buying from Dust Free Hay) my child’s asthma and eczema, which were due to shop bought hay, have now disappeared, so it’s a win win situation for us. Slightly more expensive than shop bought, however absolutely worth it.
Very happy customer since 2019!

October 28, 2022
Super quality hay, our rabbits have been fed it for over a decade.Great value.

November 24, 2024
The hay is always great quality. My chinchillas seem to like the English Timothy hay best.

May 7, 2022
I always think your hay is 10 out of 10, NO it's 11there is no better hay than this.

November 6, 2025
Greatest and highest recommendations speedy delivery and very professional

October 23, 2021
Really pleased with the quality of this hay and my animals love it

November 30, 2023
Always lovely hay and very quick delivery. Any problems are immediately resolved. Highly recommend Dust Free Hay!

November 11, 2021
It got delivered the day after I put the order in and our piggies love both the soft hay and... read more the timothy! Ordered from here for at least a year now and have always had a positive experience!

October 20, 2022
So, I love the smell and it’s so so soft, but a bit too soft for my Guinea pigs it... read more seems. They don’t seem to be eating it as much as the old stuff. It also flatens very quickly.

October 2, 2021
“Hi there. My 2 x boxes of hay arrived this morning right in time within the slot.
I just wanted... read more to say that my 3 guineapigs absolutely love the American Timothy hay. As soon as I out some on the lawn for them, they dug straight in and seem to devour it. They’re still there now, in the sunshine, eating fresh hay. No better sight.
Thank you again for great service”

February 6, 2021
Great hay as always. My chinchillas like the english timothy hay and meadow mix.

November 19, 2023
Switched to dust free to try to ease a guinea pig's snuffling- it has, and we won't go back. Our... read more boys love the hay, the variety is great and it has definitely made a difference to their health.

May 13, 2024
We buy the 7kg bales so we don't have to keep going out to a shop and refilling, and know... read more we can always give our guinea pigs plenty, either as bedding, food or whatever! We get a couple of varieties always soft as it's dreamy soft and smells lovely, then either the standard or stalky as an alternative/change, good for their teeth. Its always delivered fast with no problem and always the best quality, very happy.

September 8, 2023
Delivered promptly, good packaging and good quality hay. Two happy guinea pigs currently munching away!

December 10, 2021
Brilliant service, as usual Our boys Keir & Starmer absolutely love the hay
March 13, 2025
After weeks of looking for a good quality hay for my fussy Chinchillas, I thought I would try some standard... read more hay. When I opened the package I couldn't believe the lovely sweet smell and they have gone mad for it, even the fussy ones. Lovely long stems as well so they can hold and chew. Will definitely buy again.

March 28, 2022
Nice and fresh. Bunnies dived in immediately! Really prompt delivery, well communicated time slot. ?

October 26, 2021
Usual excellent very quite delivery service and the best hay bunnies love it

February 4, 2023
Bit getting used to the colour but I knew it would be yellow 5 chins getting acquainted with it... read more brilliant packaging and very quick delivery ?

January 10, 2023
Brilliant Hay. Really good quality. My "Furry Potatoes" absolutely love it. Will be back to buy more. Brilliant Customer Service.

July 25, 2022
Ordered standard and english Timothy to see which our Rabbit prefers, only opened the standard so far but she loves... read more it. Delivered the day after ordering and given a timeslot and tracking with dpd which was ace. Will definitely be ordering our hay from her from now on.

May 15, 2022
Bought the stalky hay and Eng Timothy for my Chinchilla and both look great. Boxes stuffed full so lasts well.

November 8, 2024
Great choice of hay, speed of dispatch and fast delivery. Reliable company when it comes to hay.
November 24, 2024
Rabbits hop fast when bag comes for top ups. Love seeing them enjoying their hay!

January 6, 2025
Really happy with the hay, much better quality than main brands and dispatched promptly receiving it the next day. ... read more Would recommend.

April 5, 2023
I have been buying my hay from this company for about 12 years with a short break when we lived... read more abroad. I have never had to complain in all that time and would not order from anyone else. The hay is always great quality and the rabbits enjoy it!

February 8, 2023
Impressed will certainly be buying again will send pic of guinea pigs.

November 10, 2023
Always excellent quality, quick & reliable delivery & the Bunnies love it!

June 12, 2023
Lovely quality, excellent value and super fast delivery! And no more bunny sneezes!

December 12, 2023
Useful info on website making it easier to choose the right mix of hay, easy ordering, great progress tracking, well... read more packaged and fast delivery, never disappointed, thank you.
September 18, 2025
Our rabbits love the stalky hay. My daughter and I try to make sure the hay makes up 90%... read more of their diet and they have access to it 24/7. It’s very beneficial in helping to keep their teeth healthy. Two very happy bunnies 😊.

August 19, 2023
Bales are easy to manage especially when selecting soft stalk hay

April 26, 2025
Again the second bale of hay was good, and will order again

February 10, 2024
As always excellent hay that my rabbits and guinea pigs love! Easy to order and quick delivery. 5*

September 30, 2021
Absolutely lovely hay once again, my boys can’t get enough of it.

September 5, 2023
Excellent customer service & superb quality hay that my Guinea pigs love ❤️
April 26, 2025
Best hay house bunnies over 11 years old always loved your hay

August 17, 2024
The hay is amazing quality, truly dust free. I don't think you can buy better.

January 12, 2024
This is excellent hay won't be going anywhere else in future. Guinea pigs very happy. Thank you.

December 19, 2023
Guinea pigs very much enjoy this lovely soft hay for burrowing in and eating.

April 25, 2025
Well if you had 10 on the score board i would give you a 10 out 10. Always a beautiful... read more hay and smells lovely my piggies (girls) go absolutley crazy over it.
September 8, 2024
