These are some reviews from people who have previously bought our hay. A couple of days after your order has arrived you will receive an email inviting you to share your buying experience which is important to us.
We always appreciate any feedback.
We switched to Dust Free Hay and couldnt be happier. The Bunnies love it, it is wonderful quality and the... read more despatch is super reliable.

July 27, 2022
Brilliant service, as usual Our boys Keir & Starmer absolutely love the hay
March 13, 2025
I have been buying my hay from this company for about 12 years with a short break when we lived... read more abroad. I have never had to complain in all that time and would not order from anyone else. The hay is always great quality and the rabbits enjoy it!

February 8, 2023
We ordered the soft hay which is really good quality - our guinea pigs scoffed their first lot of it... read more in no time!!

January 25, 2025
Bales are easy to manage especially when selecting soft stalk hay

April 26, 2025
The hay is always great quality. My chinchillas seem to like the English Timothy hay best.

May 7, 2022
it was Rufus's favourite but he had hardly gone through either when he was put to sleep.
can recommend the... read more hay as he was a dental bunny.

May 13, 2022
The best hay you can get been using it for my bunnies and they are now 10 years old never... read more had dental problems as they munch so much hay

December 17, 2023
Lovely quality, and such a reliable service it allows me to use a just in time supply approach to ensure... read more hay is as fresh as possible and not stored for too long in my house.

June 7, 2022
I haven't used it yet but it looks and smells great. Thank you

September 14, 2022
Excellent hay as usual. I bought the standard and American Timothy this time to give my Chinchillas a variety... read more and keep them interested. They seem to tuck into both.

August 7, 2023
We buy the 7kg bales so we don't have to keep going out to a shop and refilling, and know... read more we can always give our guinea pigs plenty, either as bedding, food or whatever! We get a couple of varieties always soft as it's dreamy soft and smells lovely, then either the standard or stalky as an alternative/change, good for their teeth. Its always delivered fast with no problem and always the best quality, very happy.

September 8, 2023
Superb quality hay, expedient delivery and good communication. Happy bunnies!

January 18, 2023
My guinea pigs are very happy with this hay & have recommended it many times to other people

July 9, 2022
I get confused with signing in but that is my fault. Service and delivery is excellent
October 31, 2025
Been buying from here regularly for a few years for my fussy bunny. He always loves this hay, always a... read more consistent quality unlike other brands I tried could sometimes be powdery, small pieces or brown at times, this is always nice and green long pieces with lots of seed heads which he loves. Only place I buy from now!

March 31, 2023
Fresh and smells lovely. Rabbits have loved it. Really prompt delivery and great communication.

October 29, 2021
Hay arrived next day, great quality as usual , my mini lop rabbits love it!!

December 17, 2021
Excellent hay quality and extremely fast from making the order to the delivery to the door. Thank you very much.
March 2, 2024
This is my 2nd time to purcahse this hay for my guiena pigs and they love it. Dispatching was quick... read more and quality of hay was amazing. No dust or hard stalks. I will always order hay from here from now on!

June 24, 2022
Excellent service as usual, fast delivery & website very user friendly.
Would always recommend to others.
October 25, 2025
Our guinea pigs love Dust Free Hay! We regularly purchase the meadow mix but have tried lately the soft... read more hay for our old guinea pig who's a bit poorly and find it hard chewing, the soft hay is perfect for him and keeps him eating hay!

June 7, 2023
Love it! Bunny was sensitive to the hay we had because it contained so much dust besides being recommended by... read more so many... This has stopped my bun's constant sneezing and snotty nose. Thank you

March 13, 2023
Excellent service again. Delivered on time and the product is as excellent as the price.
November 29, 2024
I’ve been using your company to suffice my family of five chinchillas for over ten years now. Your products are... read more consistently excellent and very appealing to my “mini herd”! Thank you, Audrey.

September 1, 2022
My guinea pig loves this hay- he went for it straight away! Thank you so much, will keep buying... read more this great product!!

February 4, 2022
The very best Timothy hay long strands bunnies love it

October 18, 2022
We’ve purchased hay for our Guinea pigs from Dust Free Hay for several years now and are always delighted with... read more the quality of the product and the speed of delivery.

February 4, 2023
Very speedy delivery, communication simple yet efficient, quality great! been ordering for nearly a year now, no problems.

September 19, 2021
Always order from you as you no one else can beat the high-quality hay, it not only smells amazing but... read more it's always free of the rubbish twigs, bits of string and occasionally stones we have
often found in other hay we have purchased over the years.

April 26, 2025
I’ve been buying from DustFreeHay for years. Super quick delivery, excellent quality hay and my rabbits love it.

March 26, 2022
My rabbit absolutely loves the new standard hay, I’ve waited a while to send the review as she’s very fussy... read more about her hay and quickly gets bored with it, not with this one, she literally begs for it. I do hope it will be viable for you to keep supplying it!

September 29, 2021
Perfect order again, bunny loves your hay mix. Super fast delivery too! Thank you.
February 10, 2024
Always great quality and loved by my rabbits and Guinea pigs. 5*

August 14, 2023
Yes always happy with your service. It's easy to order and delivery time is always quick. I would always recommend... read more you to other people. I would never think of going anywhere else.

March 27, 2023
Long term customer because of excellent quality. Rabbits agree!

December 16, 2024
This is excellent hay won't be going anywhere else in future. Guinea pigs very happy. Thank you.

December 19, 2023
I’m sure when the hedgehogs return, they will be happy with the hay in their new houses! Hopefully we... read more will get some hoglets

February 22, 2023
Easy to follow, plenty of information easy to order. Parcel did an excellent job delivering as I've always found.
April 25, 2025
Really fantastic service from this company I ordered the stalky hay one day they arrived the next day and in... read more the middle of the storm of the year!! Wish all on line companies were as good as these thankyou so much

February 19, 2022
Excellent service as always, hay top quality! 👍😁Only the best for our boys!

November 11, 2024
Really nice soft hay, packed well and would recommend it to everyone.

July 2, 2024
Perfect as always. Easy website to navigate, great product and fast delivery is always guaranteed.

February 4, 2023
There is only one word for this stuff, ‘divine’. I so wish I had known about it for Mabel.

November 24, 2021
Great hay - would love some of the box options as bales, but my rabbits seem happy.

December 31, 2021
We have been a customer for 14 years and never had reason to complain or buy elsewhere. The quality of... read more the stuff in pet shops is hideous by comparison. I know I can rely on everything from the quality of the hay to the delivery with Dust Free Hay. Thank you.
April 21, 2025
Guinea pigs absolutely love it. Good value, good quality bag. Last for ages (2 x GPs in large hutch). Lovely... read more fresh smell to the hay.

October 12, 2022
Excellent customer service & superb quality hay that my Guinea pigs love ❤️
April 26, 2025
Always an excellent service and the quality of the hay and straw, Brilliant.

December 18, 2021
Hay arrived promptly as always... One of my main reasons for ordering... It's reliable and fast. I like that the... read more packaging is recyclable(if only there was an alternative for the plastic strips holding them together). The actual hay is good quality as always and gets the bunny seal of approval!

February 9, 2023
Rabbits hop fast when bag comes for top ups. Love seeing them enjoying their hay!

January 6, 2025
This is the best hay you can buy, in Pickles opinion, and he knows his hay

April 13, 2022
Lovely soft stalk hay, my rabbit Peter loves it. Excellent delivery which I can rely on. I would... read more recommend this company

February 22, 2023
Been buying Timothy hay from Dust Free Hay for years as it is consistently excellent quality, loved by my small... read more animals and always delivered quickly. 5*

November 24, 2023
I am always happy with my American Timothy as is my Bun, Rosie...Great service, always quick even if I... read more order at a weekend

January 19, 2022
I've been ordering hay for a good number of years now and found it
Excellent service, good quality hay,... read more easy to order, hay always arrives within a couple of days of ordering.
I think people would struggle to find a better service anywhere. Stan Brunton
February 17, 2025
I've been getting my hay from you now for a number of years and the service is as good as... read more ever. I would never think of changing and would recommend you to everyone

June 1, 2023
Top quality dust free hay, it always smells amazing, our guinea pigs love it. I gave a bag to a... read more friend of my daughter, she messaged a few days later to say she has never seen her rabbit so happy, she also said she didn't realise until now how low quality the hay she has been buying from a well known pet chain is compared to the dust free hay.

November 25, 2024
Hay is of excellent quality, my guinea pigs popcorn with excitement when it's fresh hay feeding time !

June 10, 2022
Love love love this hay! Guinea pigs very happy and enough in 7kg not to need to order often, excellent... read more service easy to order, great business!

August 26, 2022
It’s great to be able to buy hay that my Guinea pig is happy with. She’s got an allergy to... read more dust so this hay suits her really well. She makes a lot of noise in the morning until I give her her hay breakfast!

February 1, 2022
Excellent hay as always I haven’t had much of a chance to see all of it yet as it only... read more came yesterday it seems a bit drier than usual but what with all this hot weather that’s to be expected can’t wait till the new season hay is in I will be ordering more thankyou

July 27, 2022
Personally I find the boxes better to store and with the type of hay ticked on side of box can... read more arrange in order.

September 18, 2025
I bought a box of the soft meadow hay and it is so soft and smells absolutely amazing! My rats... read more seem to be really enjoying it so far!

April 10, 2022
Smells and feel freshly dried. Rabbits love it. Like the mix of meadow and coarse I chose.

October 30, 2021
recently purchased your American Timothy Hay for the first time. Admittedly, this is not the cheapest hay on the market... read more by a long shot but, in my opinion, it IS the best. It has a beautiful vibrant colour (unlike the majority of other Timothy Hay by other brands). My two baby Rex bunnies absolutely love it and as they say…the proof of the pudding is in the eating. I am just about to order more and will definitely be a regular repeat customer. Thank you for this great quality product.

August 22, 2021
Just received my order of standard hay. Not all of the chinchillas like it for some reason, it always... read more looks fresh and smells lovely. Very quick dispatch of my order ,happy with that.

July 1, 2022
This hay is the best! My guinea pigs are super picky, and they popcorn every time I make scratching sounds... read more on cardboard (along with plastic crinkling!). They seem to really love it and it encourages them to eat more hay, which is essential to keep their teeth worn properly.

November 23, 2021
Lovely quality hay. The soft hay has a nice, sweet smell and the meadow hay is fabulous. The hay is... read more very well packaged and dust free. Perfect. My bunny goes wild for it 🙂 Thank you.

October 7, 2022
This is the best hay I have brought for my Guinea Pigs....they are fussy girls and cannot get enough of... read more this! Excellent service and very speedy delivery.

February 27, 2022
We have 5 rabbits and as soon as they were given this hay they were tucking into it. It... read more smells lovely, just as meadow hay should

January 20, 2023
As always excellent quality hay loved by my rabbits and Guinea pigs. 5*

April 20, 2023
Lovely stuff! I ordered the mixture of soft and stalky and it smells lovely.

May 24, 2022
Good quality hay and timely delivery. My only quibble is that it is packed so tightly into the bags it... read more can be difficult to extract at times.

October 12, 2023
Have been using dust free hay for many years. Great hay, brilliant customer service and super fast delivery. ... read more Will definitely use them for all my hay purchases and would recommend them.

April 3, 2022
Rabbits love the hay, 100% better than shop bought. Extra long strands so you can hear the crunch.

December 17, 2023
As in a previous review, my rabbit loves the standard hay, I know it depends on how the crop goes,... read more but please don’t stop supplying this hay if possible

October 1, 2021
My rabbit's love this hay. Great quality and price. Fast delivery so I never need worry that I'll run out.

February 26, 2023
High quality, dust extracted hay. I've been using these combination boxes of hay for feed and bedding for my bunnies... read more for 8 years. My bunnies love it! Always extremely quick delivery too. Highly recommend.

January 19, 2023
Our rabbits love the stalky hay. My daughter and I try to make sure the hay makes up 90%... read more of their diet and they have access to it 24/7. It’s very beneficial in helping to keep their teeth healthy. Two very happy bunnies 😊.

August 19, 2023
Our bunnies have loved Dust Free Hay for many years, and our current two are no different. In fact they're... read more the first to love the Stalky more than the Soft. It's so good, they start hopping around your feet and jumping around their run in excitement as soon as you bring a bale out. It's really calming and comforting for them too if we need to stay with family or on holiday, leaving them an open bale to help themselves to and they love it.

February 1, 2024
Quick delivery and absolutely loved by my guinea's. Thoroughly recommend.

July 8, 2023
Very high quality hay that the guinea pigs love. Very fast delivery. Highly recommended.

December 8, 2021
My piggies absolutely love this hay. It is a lovely fresh colour and smells good too. Service is great also.

June 29, 2022
Absolutely fantastic Hay, the rabbits love it, nice and green, the best hay they can have, great delivery to and... read more very well packed.

November 17, 2022
Tried other hay but always come back to this, my bunnies absolutely love it, always delivered so fresh, never any... read more waste, great for their teeth too, best hay ever, thank you

February 15, 2023
Fast delivery - packed well - excellent quality = happy bunnies

July 1, 2022
Easy to order and fast delivery time. However, the hay is slightly damp. If I loosen a bundle the day... read more before then it’s fine to use next day but I’m a bit disappointed.

December 31, 2021
The best Timothy hay no dust at all loved for 10years by my house bunnies

November 9, 2023
Greatest and highest recommendations speedy delivery and very professional

October 23, 2021
Always fresh and delivery is so quick next day. My rabbits have been so healthy since having this hay

October 13, 2023
Exactly as shown in the picture. Wonderful hay, as rated by my Expert Hay Tasters.

September 29, 2025
The best company I have ever brought anything from. They sort out any problem straight away!
October 20, 2024
Absolutely lovely hay once again, my boys can’t get enough of it.

September 5, 2023
We find these very convenient, neat and tidy when it comes to storing hay in a 2br flat!

November 21, 2024
top quality thankyou as usual. If you had a marking of 10 it would be 10 out of 10. wouldnt... read more go anywhere else. Thankyou from me and piggies squeek squeek they say.

November 20, 2021
Good customer service, prompt delivery. Very occasional website glitches. Rare anything goes wrong with order, but if it does it... read more is put right immediately.
December 16, 2024
I am a long term customer. The rare problems with delivery are resolved promptly.
April 17, 2025
I've been ordering hay now for many years, the hay is excellent, it's very easy to order, very efficient and... read more as always I've received my hay in just a few days. Service is excellent.
Would never go anywhere else
September 29, 2024
Of my people that purchase my rabbits your way for more business for you and good quality hay and... read more nothing back from you

January 12, 2025
Always first class product and service. Wouldn’t shop anywhere else for our guineas’ hay.

June 11, 2022
Good quality hay. My only complaint is that it is packed tightly into the bags, and can be difficult to... read more pull out as as result.

November 7, 2024
Well if you had 10 on the score board i would give you a 10 out 10. Always a beautiful... read more hay and smells lovely my piggies (girls) go absolutley crazy over it.
September 8, 2024
Beautiful green hay that smells lovely, only problem is that four out of my six rabbits are not interested in... read more it! I used to buy Western timothy all the time for my rabbits before these current ones and they all used to love it. Don’t we just love fussy bunnies who cost us a lot of money!! ??
Delivery was fine and speedy.

December 15, 2022
The site is really easy to use, delivery is quick and the bales are well packaged
February 1, 2024
This is the best quality hay available online, in my view.

January 11, 2022
Lovely quality, fresh hay. I have never had any issues with ordering, delivery or the quality of the hay. My... read more rabbits and guinea pigs love it!

September 25, 2021
Truly excellent service from this company next day delivery and I was kept informed all the way the stalky hay... read more I bought smells wonderful and more importantly my guinea pigs love it just as much as all the other hay I’ve bought before it’s all very good quality so loads of thanks for really outstanding service

February 3, 2022
Impressed will certainly be buying again will send pic of guinea pigs.

November 10, 2023
Excellent as usual & reliable service. Use for my guinea pigs.They love it.

December 2, 2023
Prompt delivery, great packaging, fresh and tasty hay (I'm reliably informed by my bunny!)

December 18, 2023
Just received my order. I really prefer the standard hay to the soft hay, its not as fluffy and my... read more chinchillas preferred it. The order was extremely fast arriving.

September 25, 2021
Such a nice product, our piggies love it. Always well packed, reasonably priced and sent very fast
April 15, 2024
This is the best quality hay you will find around. It does cost a bit but it is worth it,... read more especially when we see our bunnies so happy to eat it. Have also noticed that the wasted hay they leave behind is very minimal now.

November 5, 2021
My guinea pigs love the soft hay, and I order two bales each month (I have a lot of pigs... read more haha) and they devour it 😅

June 9, 2024
Always brilliant customer service and delivery my rabbits love this hay and won’t eat anything other
September 19, 2024
Amazing hay. It's beautifully green and smells so fresh and nice. My rabbits absolutely love it!

May 16, 2022
Excellent service and product at a great price with quick delivery highly recommend many thanks.
November 16, 2024
So, I love the smell and it’s so so soft, but a bit too soft for my Guinea pigs it... read more seems. They don’t seem to be eating it as much as the old stuff. It also flatens very quickly.

October 2, 2021
This hay is absolutely top quality. There is no dust, no weeds and no wastage. My guinea pigs are... read more happy and so am I! Perfect, thank you.

October 27, 2021
Very happy with the quality of the hay, and the packaging. Will be ordering again.

March 12, 2024
I’ve been buying Dust Free Hay for years now. My first buns were very particular and would only eat DFH... read more Soft or American. Our bunnies since then have been a bit less picky, but I’ve always still bought Soft as they love it. Lola especially will start running round your feet then the whole run with excitement when you open a bag. The most recent order I bought some Standard and Stalky because they seemed to really like the big stalks in the soft hay. They’re loving the selection, very happy bunnies.

December 17, 2023
We use it as a special treat for Mary, our Irish Cobb. She loves it.

May 7, 2022
Im delighted with the new mix of soft and slightly coarser hay. My bunnies have to work a bit harder... read more to find the bits they like the best! Delivery to the Isle of Wight is longer than overnight but it is great that the company have made arrangements to deliver 'abroad'.

November 2, 2021
I order from here every couple of months and my rabbits love it good quality and excellent service
June 20, 2024
My bunnies love this stuff! Nice and fresh. The delivery is so prompt as well. Thanks!

April 28, 2023
Usual quick delivery and the best hay you can get my 2 house bunnies age 10 love it

September 26, 2023
Wouldn’t buy our hay from anywhere else - excellent value for money. Our 8 Guinea pigs are loving the standard

January 6, 2022
Always quick delivery and fantastic hay. The smell is so fresh that If I were a rabbit I would enjoy... read more it.

October 2, 2022
Very happy as always from my two fur babies. I was panicking when we were running out of stalky hay,... read more no other hay they like better! Thank you and for the great delivery also.

April 15, 2022
Brilliant service as usual. Best quality hay. Our 7 year old guinea pig is going strong thanks to this wonderful hay

December 3, 2023
Bought hay from here for my tortoise's because it's hard to find dust free. I was prepared to shake it... read more all in to a bag before using it and as I came to to it there was no dust apart from a tiny bit in the bottom. Thank you from myself and Hercules & Grace ( Torts) It's helping them stay in more to get ready for hibernation.

October 7, 2022
As always, excellent dust free hay. Piggies love the American Timothy which I give as a "treat hay" to the... read more usual Soft witich they always enjoy to both eat and burrow in.

March 1, 2025
Excellent quality hay as usual , Jeremy is 6 years old now & I am convinced his longevity is due... read more to your hay as part of a varied diet ??

January 25, 2023
Really lovely hay, very fresh and soft. Quick delivery and well packaged!

March 22, 2022
Always pleased & satisfied with my order. More importantly so is Jeremy ?!!

January 19, 2022
The hay arrived today Monday, only ordered last week (Friday).

March 14, 2022
I’m used to using the website which is straight forward. I know if I have anything to ask I do... read more so and get positive feedback. The delivery is always first class. If there is just one negative it is the plastic straps that tie the boxes together- could be something biodegradable.
November 17, 2024
Didn’t leave at back of house as asked, left package on front doorstep, no problem with goods
May 3, 2024
Excellent hay which my rabbits and Guinea pigs adore. Highly recommend.

July 20, 2023
Always excellent hay and delivered so quickly. My guinea pigs particularly love the Meadow Mix

March 5, 2022
Lovely long pieces of hay which buns love. Mixed with the meadow mix or meadow hay.

April 26, 2025
Yes thankyou, always purchase the hay for my guineapigs who absolutley love it, they eat it and also build a... read more beautiful nest. If anyone reads this please purchase the beautiful hay from these people. A big thankyou from owner and guineapigs squeek squeek.

September 26, 2021
Excellent quality, always clean and fresh, never had any cases of mites since we started buying from dust free hay.

April 20, 2024
Excellent hay which I've been getting for a number of years now

December 13, 2024
Both hay and the service just as good as they always have been. I have bought from you for about... read more 12 years and won’t go anywhere else.

November 18, 2023
The website was very good and easy to use. I particularly liked the information regarding the dust extraction.
Ordering was... read more easy.
Didn't use Customer Service.
Delivery excellent. Ordered Thurs evening Delivery Monday
July 15, 2024
