These are some reviews from people who have previously bought our hay. A couple of days after your order has arrived you will receive an email inviting you to share your buying experience which is important to us.
We always appreciate any feedback.
My Bun loves this hay, great product . Ordered on Saturday arrived Monday...excellent

November 1, 2022
Excellent quality as usual, 7kg bag lasts 5-6 weeks for my guinea pigs. Used this company for going on 2... read more years, never had any problems and such a speedy delivery.

October 19, 2022
Our bunnies love the stalky hay and are happily munching their way through it - always excellent quality hay ?

December 17, 2022
my hay was delivered, sat 2nd sept that is what I call service ,hay nice and soft

October 3, 2021
Great product, guinea pigs love it. Quick delivery, great vfm

September 2, 2023
Always a happy girl bunny with your American Timothy hay. It’s reassuring to know that she’s not breathing in... read more horrible dust particles.

May 26, 2023
Guinea pigs very much enjoy this lovely soft hay for burrowing in and eating.

April 25, 2025
This order of meadow hay was not as nice as the previous one. It was not very stalky and... read more my piggies flatten it very quickly. On the plus side, there are a lot of nice green strands and the pigs like it.

December 22, 2021
Prompt delivery, great packaging, fresh and tasty hay (I'm reliably informed by my bunny!)

December 18, 2023
I bought a box of the soft meadow hay and it is so soft and smells absolutely amazing! My rats... read more seem to be really enjoying it so far!

April 10, 2022
Of my people that purchase my rabbits your way for more business for you and good quality hay and... read more nothing back from you

January 12, 2025
Nice and fresh... Bunnies were trying to break into the box before I could get it open...it smelled tasty, obviously!<br... read more />
Delivery very prompt and driver friendly and helpful.

December 14, 2021
recently purchased your American Timothy Hay for the first time. Admittedly, this is not the cheapest hay on the market... read more by a long shot but, in my opinion, it IS the best. It has a beautiful vibrant colour (unlike the majority of other Timothy Hay by other brands). My two baby Rex bunnies absolutely love it and as they say…the proof of the pudding is in the eating. I am just about to order more and will definitely be a regular repeat customer. Thank you for this great quality product.

August 22, 2021
Ordered standard and english Timothy to see which our Rabbit prefers, only opened the standard so far but she loves... read more it. Delivered the day after ordering and given a timeslot and tracking with dpd which was ace. Will definitely be ordering our hay from her from now on.

May 15, 2022
Tried other hay but always come back to this, my bunnies absolutely love it, always delivered so fresh, never any... read more waste, great for their teeth too, best hay ever, thank you

February 15, 2023
Very happy with the quality of the hay, and the packaging. Will be ordering again.

March 12, 2024
My bunnies haven't started this batch of hay yet but I'm sure they'll love it as they usually do. ... read more
Delivery was amazingly fast. I ordered late Saturday evening and it was delivered on Monday.

February 1, 2023
this is my third order and I've always received the hay the next day. This time I ordered on Thursday... read more the 2nd Jan, the first day back for Dust Free from the holiday. Knowing that you must have had a backlog of orders to catch up with I was not expecting to receive it until at least Monday. I was very short of hay and was therefore relieved to receive it the next day.
January 5, 2025
Didn’t leave at back of house as asked, left package on front doorstep, no problem with goods
May 3, 2024
Lovely quality, fresh hay. I have never had any issues with ordering, delivery or the quality of the hay. My... read more rabbits and guinea pigs love it!

September 25, 2021
I've been buying hay now for a long time and never had any problems, excellent and quick service. The hay... read more is really good and i would recommend them to everyone, i would never think of going anywhere else

December 22, 2023
I have been buying my hay from this company for about 12 years with a short break when we lived... read more abroad. I have never had to complain in all that time and would not order from anyone else. The hay is always great quality and the rabbits enjoy it!

February 8, 2023
We have 5 rabbits and as soon as they were given this hay they were tucking into it. It... read more smells lovely, just as meadow hay should

January 20, 2023
Our bunnies have loved Dust Free Hay for many years, and our current two are no different. In fact they're... read more the first to love the Stalky more than the Soft. It's so good, they start hopping around your feet and jumping around their run in excitement as soon as you bring a bale out. It's really calming and comforting for them too if we need to stay with family or on holiday, leaving them an open bale to help themselves to and they love it.

February 1, 2024
Always very happy with the hay just ask my beautiful girls (guineapigs) Wouldnt go anywhere else.

November 4, 2021
Our new baby guinea pig loves the Meadow Mix as much as our lovely 2 year old boy!!! Great service... read more from DustFreeHay and excellent quality hay.

August 1, 2023
Always lovely hay and very quick delivery. Any problems are immediately resolved. Highly recommend Dust Free Hay!

November 11, 2021
I've been getting my hay from you now for a number of years and the service is as good as... read more ever. I would never think of changing and would recommend you to everyone

June 1, 2023
Quality of hay was fine, but worse delivery than usual. Parcelforce left parcel outside, but did not ring doorbell/knock. Used... read more to get text alert in advance from DPD and they always rang doorbell.

May 12, 2023
Have been buying from Dust Free Hay for several years now. Great Customer Service, easy to use website and swift... read more deliveries. Highly recommended 👍🏻
January 12, 2025
Love this company. Always delivers quickly and customer service is awesome 👌

January 29, 2024
Had a few deliveries from this company now and my rabbits love it so much. Totally worth it as superior... read more quality to shop bought.

March 25, 2023
Love it! Bunny was sensitive to the hay we had because it contained so much dust besides being recommended by... read more so many... This has stopped my bun's constant sneezing and snotty nose. Thank you

March 13, 2023
Fast delivery - packed well - excellent quality = happy bunnies

July 1, 2022
Consistently excellent service, quick delivery and great hay. Guinea pigs very happy, as am I ?

March 3, 2023
Our chinchillas are very fussy but seem to love this Timothy Hay!

March 21, 2024
Exactly as shown in the picture. Wonderful hay, as rated by my Expert Hay Tasters.

September 29, 2025
My Guinea Pigs love this hay! Have tried others, but this is definitely their favourite! Great quality and great value.

September 22, 2022
I’ve been buying Dust Free Hay for years now. My first buns were very particular and would only eat DFH... read more Soft or American. Our bunnies since then have been a bit less picky, but I’ve always still bought Soft as they love it. Lola especially will start running round your feet then the whole run with excitement when you open a bag. The most recent order I bought some Standard and Stalky because they seemed to really like the big stalks in the soft hay. They’re loving the selection, very happy bunnies.

December 17, 2023
Fantastic service and best hay we've bought by far, and best value, for truly spoilt guinea pigs.

September 22, 2021
We ordered the Meadow mix: lovely smelling hay and good amount of the strands that our Guinea Pig loves. Really... read more quick processing of order and delivery too!

April 15, 2022
Best quality hay around for chinchillas especially happy with the dust free element. Most shop bought American Timothy is very... read more dusty.

February 15, 2023
Super quality hay, our rabbits have been fed it for over a decade.Great value.

November 24, 2024
I usually buy the 7kg bales of stalky but decided to go for the assorted 2 kg boxes. Very pleased,... read more and so are my rabbits.

May 25, 2023
Always quick delivery and fantastic hay. The smell is so fresh that If I were a rabbit I would enjoy... read more it.

October 2, 2022
Always a fantastic, fast service and our guinea pigs want you to know they love your hay!

December 16, 2021
Wish all companies were as good as this one excellent communication and ultra fast delivery hay is very good quality... read more thankyou

December 4, 2021
My piggies absolutely love this hay. It is a lovely fresh colour and smells good too. Service is great also.

June 29, 2022
I've been using Dust Free Hay for many years now and my guineas love it. They nest in it, and... read more tuck into it like crazy. The soft hay is incredibly soft for them to lie on, burrow in and snuggle on. It also smells so good that sometimes I want to eat it (if I could!)

November 9, 2022
The very best Timothy hay long strands bunnies love it

October 18, 2022
Im delighted with the new mix of soft and slightly coarser hay. My bunnies have to work a bit harder... read more to find the bits they like the best! Delivery to the Isle of Wight is longer than overnight but it is great that the company have made arrangements to deliver 'abroad'.

November 2, 2021
Good hay for Guinea pigs. Handy bags. Quick processing of order and delivery.

April 7, 2022
top quality thankyou as usual. If you had a marking of 10 it would be 10 out of 10. wouldnt... read more go anywhere else. Thankyou from me and piggies squeek squeek they say.

November 20, 2021
Excellent quality hay as usual , Jeremy is 6 years old now & I am convinced his longevity is due... read more to your hay as part of a varied diet ??

January 25, 2023
It hasn’t arrived! I emailed to chase it up and no one has replied. Tracking link says they are awaiting... read more the parcel from you. Usually really good service- this is the first time I’ve had a problem

December 9, 2022
The bunnies and piggies love all the dust free hay products but are especially enjoying the meadow hay and Timothy... read more hay mix
Happy bunnies!

July 12, 2021
This hay is absolutely top quality. There is no dust, no weeds and no wastage. My guinea pigs are... read more happy and so am I! Perfect, thank you.

October 27, 2021
Our boys love your hay & bury themselves underneath it 😁Great quality, only the best for our boys!

September 28, 2025
I am OR shall I say my guineapigs are always very happy to receive this beautiful hay thank-you I would... read more never order hay from anyone else.

August 28, 2022
I’m just letting you know that sadly as I no longer have any rabbits or guinea pigs I will no... read more longer be ordering from you.
Thank you for providing the best hay around for all my animals for the past few years. They really have been really happy & healthy on it.
Best wishes Jane

September 13, 2021
I've been ordering hay for a good number of years now and found it
Excellent service, good quality hay,... read more easy to order, hay always arrives within a couple of days of ordering.
I think people would struggle to find a better service anywhere. Stan Brunton
February 17, 2025
Well packaged and good quality. Excellent service, speedy dispatch

October 20, 2021
Well if you had 10 on the score board i would give you a 10 out 10. Always a beautiful... read more hay and smells lovely my piggies (girls) go absolutley crazy over it.
September 8, 2024
Very high quality hay for my bunnies they love it....smells so fresh too

October 4, 2021
Bought for rabbit. Good hay and excellent speedy service. I would certainly recommend this company.

December 16, 2021
Excellent delivery. Rabbits have not yet tried out the hay : )

October 15, 2022
Very high quality soft hay, speedy delivery and excellent communication. Even if I didn't have Guinea Pigs I think I'd... read more buy it regularly just for that fresh meadow smell!

March 2, 2022
Quick delivery and absolutely loved by my guinea's. Thoroughly recommend.

July 8, 2023
Good quality hay with weather proof packaging and delivered on time.
April 25, 2025
My rabbits love the new meadow mix hay. And knowing it’s been dust extracted is a bonus for my bun... read more with respiratory issues.

November 19, 2021
Hay is always amazing. Always good quality and smells great. The dust extraction does work, and really makes a difference... read more to my rabbit who has respiratory issues.
I also don’t get the tiny dust/paper loving insects (not sure what they are exactly) with Dust Free Hay, whereas I sometimes do with other brands.

January 23, 2025
Website is easy to navigate and delivery is quick, has always been on the day expected without any hitches.
July 9, 2024
We switched to Dust Free Hay and couldnt be happier. The Bunnies love it, it is wonderful quality and the... read more despatch is super reliable.

July 27, 2022
Just THE BEST dust free Timothy hay my 2 girls love it lovely long strands to help their teeth

June 19, 2022
It really is dust free! Feeding my guinea pigs usually gives me awful hayfever symptoms , but this hay has... read more solved it!!!

March 16, 2022
I've been buying the soft hay on here for the past few months for my guinea pigs, they love it,... read more I love it, great value, good quantity and quality and delivery is so quick!!

July 27, 2021
The website was very good and easy to use. I particularly liked the information regarding the dust extraction.
Ordering was... read more easy.
Didn't use Customer Service.
Delivery excellent. Ordered Thurs evening Delivery Monday
July 15, 2024
I've been getting hay from Dustfreehay for many years now and they've never let me down even in the Covid... read more period. I think there an excellent company, easy to order online and very efficient and will never let you down. I would never even think of getting my hay anywhere else.

September 12, 2023
I trust the quality enough to give 4 stars without seeing the hay.

September 16, 2024
My guinea pigs love the soft hay, and I order two bales each month (I have a lot of pigs... read more haha) and they devour it 😅

June 9, 2024
Wouldn’t buy our hay from anywhere else - excellent value for money. Our 8 Guinea pigs are loving the standard

January 6, 2022
Excellent service and beautiful hay as always. Our 21 rabbits love your hay.

May 15, 2022
Used to buy these boxes but switched to something else, but my rabbit is very fussy and decided to try... read more this hay again. Seems to be eating it so fingers crossed!
October 31, 2024
We buy the 7kg bales so we don't have to keep going out to a shop and refilling, and know... read more we can always give our guinea pigs plenty, either as bedding, food or whatever! We get a couple of varieties always soft as it's dreamy soft and smells lovely, then either the standard or stalky as an alternative/change, good for their teeth. Its always delivered fast with no problem and always the best quality, very happy.

September 8, 2023
Been buying from here regularly for a few years for my fussy bunny. He always loves this hay, always a... read more consistent quality unlike other brands I tried could sometimes be powdery, small pieces or brown at times, this is always nice and green long pieces with lots of seed heads which he loves. Only place I buy from now!

March 31, 2023
Both hay and the service just as good as they always have been. I have bought from you for about... read more 12 years and won’t go anywhere else.

November 18, 2023
Great product and fast delivery. Recommended to any bunny or guinea

November 4, 2021
Ive been buying this hay and other types for years now. the quality is always excellent.

January 13, 2025
Fantastic as always, I barely get it in the front door before the bunnies are mobbing me for it. ?... read more
Smells and looks wonderful, dust extraction is amazing, as a severe asthmatic I'm pleased to say this dosnt cause any breathing issues like some store bought hay bags you can get.
I work at a vets and am always recommending Dustfreehay to our clients and colleagues.
Would 100% recommend.

January 22, 2022
Smells and feel freshly dried. Rabbits love it. Like the mix of meadow and coarse I chose.

October 30, 2021
Great quality hay that the the buns love. Been buying my hay from dust free for years and will continue... read more to do so. Speedy deliver to the other end of the country too. Fussy buns that don’t eat hay, try these guys.

September 30, 2021
Great quality, our rabbits love it. Good for their teeth too!

January 13, 2022
I have been buying from Dust free hay since 2010 and wouldn’t change. In all that time I have never... read more had cause for complaint, the customer service been excellent and the delivery has always been on time and done well. Thank you.
January 31, 2025
Lovely stuff! I ordered the mixture of soft and stalky and it smells lovely.

May 24, 2022
Truly excellent service from this company next day delivery and I was kept informed all the way the stalky hay... read more I bought smells wonderful and more importantly my guinea pigs love it just as much as all the other hay I’ve bought before it’s all very good quality so loads of thanks for really outstanding service

February 3, 2022
Just received my order of standard hay. Not all of the chinchillas like it for some reason, it always... read more looks fresh and smells lovely. Very quick dispatch of my order ,happy with that.

July 1, 2022
Impressed will certainly be buying again will send pic of guinea pigs.

November 10, 2023
This is the best hay you can buy, in Pickles opinion, and he knows his hay

April 13, 2022
Beautiful quality hay, delivered and received so promptly. Wouldn't buy anything else for my rabbit.

August 5, 2023
my three bunnies all agree their American Timothy hay is the tastiest thing since sliced banana!
One box... read more lasts roughly a week, and if you or your furry friends have allergies this helps reduce them.

October 20, 2024
Love the hay, wish it didn't have so much plastic packaging

October 14, 2021
Our rabbits love the stalky hay. My daughter and I try to make sure the hay makes up 90%... read more of their diet and they have access to it 24/7. It’s very beneficial in helping to keep their teeth healthy. Two very happy bunnies 😊.

August 19, 2023
Excellent service again. Delivered on time and the product is as excellent as the price.
November 29, 2024
High quality, dust extracted hay. I've been using these combination boxes of hay for feed and bedding for my bunnies... read more for 8 years. My bunnies love it! Always extremely quick delivery too. Highly recommend.

January 19, 2023
Excellent hay every time......my guinea pigs LOVE this and won't eat anything else! Easy to order and very speedy delivery.... read more Thank you!

March 2, 2023
Fussy bunny not as keen on stalky but is eating it. He loves the Soft and the Meadow though. Smells... read more amazing!! Easy to store.

March 27, 2025
Hay looks really fresh with a gorgeous smell. Approved by both my groups of gerbils and rats. Arrived within a... read more couple of days of ordering.

October 5, 2022
Really excellent service from this company extremely fast delivery very happy customer thankyou

April 12, 2022
Very happy as always from my two fur babies. I was panicking when we were running out of stalky hay,... read more no other hay they like better! Thank you and for the great delivery also.

April 15, 2022
This is the best hay I have brought for my Guinea Pigs....they are fussy girls and cannot get enough of... read more this! Excellent service and very speedy delivery.

February 27, 2022
I am always happy with my American Timothy as is my Bun, Rosie...Great service, always quick even if I... read more order at a weekend

January 19, 2022
Exremely quick delivery. Well packed and the hay is perfect for adding to our compost bin. Delighted thank you

March 20, 2023
Excellent as usual & reliable service. Use for my guinea pigs.They love it.

December 2, 2023
Great hay - would love some of the box options as bales, but my rabbits seem happy.

December 31, 2021
Excellent customer service & superb quality hay that my Guinea pigs love ❤️
April 26, 2025
Personally I find the boxes better to store and with the type of hay ticked on side of box can... read more arrange in order.

September 18, 2025
Excellent hay which I've been getting for a number of years now

December 13, 2024
So pleased with this hay , I have ordered numerous hay boxes and they are never what they say they... read more are always dusty and brown my rabbits won't eat it and I've wasted so much money ! my rabbits love this hay it's soft ( no prickly thistles and dusty clumps ) and green , no dust and smells lovely will definitely buy more again, thank you 👍

August 9, 2024
Such a nice product, our piggies love it. Always well packed, reasonably priced and sent very fast
April 15, 2024
Again the second bale of hay was good, and will order again

February 10, 2024
Yes thankyou, always purchase the hay for my guineapigs who absolutley love it, they eat it and also build a... read more beautiful nest. If anyone reads this please purchase the beautiful hay from these people. A big thankyou from owner and guineapigs squeek squeek.

September 26, 2021
Yes always happy with your service. It's easy to order and delivery time is always quick. I would always recommend... read more you to other people. I would never think of going anywhere else.

March 27, 2023
Incredibly speedy delivery and great product for our Guinea pigs as always

August 21, 2022
Hay is good, definitely less dust than the hay we have been previously purchasing. The bunnies like it too... read more and transitioned to it without any fuss. We particularly like that it comes in these compact 2kg boxes making the hay easy to store in our flat and that we can get both American and English Timothy Hay. It is more expensive than most other hay we have purchased but it's a lot less mess!
We initially purchased it because we thought our bunny had allergies but he's still sneezing and it turns out to be something else completely (not an allergy)... so cannot confirm if this helps with allergies or not.

July 9, 2024
We find these very convenient, neat and tidy when it comes to storing hay in a 2br flat!

November 21, 2024
As always excellent quality hay loved by my rabbits and Guinea pigs. 5*

April 20, 2023
As in a previous review, my rabbit loves the standard hay, I know it depends on how the crop goes,... read more but please don’t stop supplying this hay if possible

October 1, 2021
Fantastic hay! We’ve been using DFH for years and over those years our guineas have always been happy with the... read more hay - and we have been happy with prompt, reliable delivery 🙂

October 28, 2021
The hay and customer service is excellent. Unfortunately the delivery let it down. I requested that it be... read more left in my garage if I was out. It was left stacked up on my back patio, that was Ok on this occasion as it was dry and sunny, however if it had rained it could all have been ruined
June 28, 2024
As always, excellent dust free hay. Piggies love the American Timothy which I give as a "treat hay" to the... read more usual Soft witich they always enjoy to both eat and burrow in.

March 1, 2025
I’ve been using your company to suffice my family of five chinchillas for over ten years now. Your products are... read more consistently excellent and very appealing to my “mini herd”! Thank you, Audrey.

September 1, 2022
Brilliant as always, good quality! Happy customer & more important happy pigs 😜😁
September 28, 2024
The hay was fine, but only two of the three bales were delivered on Tuesday, and there was no advance... read more warning from the delivery company that the third one was going to be delivered on Wednesday.

December 21, 2023
I have been buying from Dust Free Hay for years and am always happy with the quality.

October 20, 2022
I got it to give to my fussy mare when we travel as she wants hay at shows but it... read more can make her cough so I thought let's try this. So far in her stable shes munching away but no coughing

July 2, 2022
Fabulous service, best quality hay and very happy guinea pigs, can't ask for more!

July 23, 2022
Perfect as always. Easy website to navigate, great product and fast delivery is always guaranteed.

February 4, 2023
Easy to order and fast delivery time. However, the hay is slightly damp. If I loosen a bundle the day... read more before then it’s fine to use next day but I’m a bit disappointed.

December 31, 2021
Arrived promptly, really lovely hay, rabbits and g.pigs adore it. Preferred the large bale as better value but the boxes... read more are easy to store.

March 31, 2023
The hay is lovely. Very long strands, green and crunchy.
I ordered this due to the dust free claims... read more as I have one bunny with dust allergies and another who recently got a small bit of hay stuck in his nose.
All three of my bunny’s have gone crazy for this hay! It’s just a shame that it is expensive for the amount you get.
Delivery was fast and I will be ordering again, but perhaps trying the other Timothy hay.

October 12, 2023
Always order from you as you no one else can beat the high-quality hay, it not only smells amazing but... read more it's always free of the rubbish twigs, bits of string and occasionally stones we have
often found in other hay we have purchased over the years.

April 26, 2025
Always pleased & satisfied with my order. More importantly so is Jeremy ?!!

January 19, 2022
Always the best quality hay, best service, and our guinea pigs could not be happier!

May 13, 2022
I've been with DFH for a long time now and would recommend them to everyone. Because each time I've ordered... read more hay, from the time I've ordered I've only ever had to wait a few days to receive it. There very professional and efficient in what they do.
Very good customer service. I would never even think of going anywhere else.

January 19, 2023
