These are some reviews from people who have previously bought our hay. A couple of days after your order has arrived you will receive an email inviting you to share your buying experience which is important to us.
We always appreciate any feedback.
Good quality hay. My only complaint is that it is packed tightly into the bags, and can be difficult to... read more pull out as as result.

November 7, 2024
I bought a box of the soft meadow hay and it is so soft and smells absolutely amazing! My rats... read more seem to be really enjoying it so far!

April 10, 2022
Fresh and smells lovely. Rabbits have loved it. Really prompt delivery and great communication.

October 29, 2021
Beautiful green hay that smells lovely, only problem is that four out of my six rabbits are not interested in... read more it! I used to buy Western timothy all the time for my rabbits before these current ones and they all used to love it. Don’t we just love fussy bunnies who cost us a lot of money!! ??
Delivery was fine and speedy.

December 15, 2022
Our rabbits Alfie and Bear love the hay and always have, good for their teeth and digestion. Bear also frequently... read more uses the hay as a bed.

November 17, 2024
Love this company. Always delivers quickly and customer service is awesome 👌

January 29, 2024
Always fresh and delivery is so quick next day. My rabbits have been so healthy since having this hay

October 13, 2023
I've been ordering hay now for many years, the hay is excellent, it's very easy to order, very efficient and... read more as always I've received my hay in just a few days. Service is excellent.
Would never go anywhere else
September 29, 2024
Always quick delivery and fantastic hay. The smell is so fresh that If I were a rabbit I would enjoy... read more it.

October 2, 2022
I've been getting my hay from you now for a number of years and the service is as good as... read more ever. I would never think of changing and would recommend you to everyone

June 1, 2023
We have 5 rabbits and as soon as they were given this hay they were tucking into it. It... read more smells lovely, just as meadow hay should

January 20, 2023
Guinea pigs absolutely love it. Good value, good quality bag. Last for ages (2 x GPs in large hutch). Lovely... read more fresh smell to the hay.

October 12, 2022
The very best hay ever American Timothy dust extracted and superb quality. I have 2 very fussy house bunnies ages... read more 8 and it’s the only hay they will eat and they munch in their hay trays constantly. Great hay and comes in very convenient boxes that I can stack in the garage highly recommended

February 14, 2021
This is the best quality hay available online, in my view.

January 11, 2022
Really pleased you now do Timothy and meadow hay already mixed. Saves me a lot of time and my bunny... read more loves it ?

April 15, 2022
Consistently excellent service, quick delivery and great hay. Guinea pigs very happy, as am I ?

March 3, 2023
Dust Free hay is the best. I have tried others but keep coming back here as the quality is... read more so good. The Meadow Mix is just the perfect combo and my three guinea pigs love it!

July 16, 2021
My bunnies haven't started this batch of hay yet but I'm sure they'll love it as they usually do. ... read more
Delivery was amazingly fast. I ordered late Saturday evening and it was delivered on Monday.

February 1, 2023
As always excellent quality hay loved by my rabbits and Guinea pigs. 5*

April 20, 2023
Usual excellent very quite delivery service and the best hay bunnies love it

February 4, 2023
I’ve been buying this hay for a few years now. To be honest I have tried others, but always go... read more back to DustFreeHay. The quality of the hay is just second to none. It always smells fresh, clean &, as it says, is dust free. My new rescue rabbit absolutely loves the Meadow mix, which I bought last week in a 3 box combo. As she wasn’t used to eating hay, I was worried she might not be interested in this. But as soon as I put it down for her she was straight into it. She seems to absolutely love it & it’s definitely doing her the world of good. I won’t buy hay from anywhere else as to me & the bun, this is just the best you can get!

July 1, 2024
Exactly as shown in the picture. Wonderful hay, as rated by my Expert Hay Tasters.

September 29, 2025
Always had great quality hay and straw from these guys, our rabbits and guinea pigs love it. Easy to handle... read more bales. Delivery is quick, been next day until last order and then was only 48 hours from placing the order. DPD were battling through the gales and wind to get to us but events deemed unsafe and the drivers were pulled back in but have to say was personally kept informed and apologised to. Would certainly recommend to buy from this company and will be doing so again.

December 9, 2021
The very best Timothy hay long strands bunnies love it

October 18, 2022
Excellent service as always! Really happy customer and very happy bunnies!
November 30, 2025
This order of meadow hay was not as nice as the previous one. It was not very stalky and... read more my piggies flatten it very quickly. On the plus side, there are a lot of nice green strands and the pigs like it.

December 22, 2021
Excellent quality hay as usual , Jeremy is 6 years old now & I am convinced his longevity is due... read more to your hay as part of a varied diet ??

January 25, 2023
My guinea pigs LOVE your soft and American Timothy hays so much! The soft hay has lovely long strands (great... read more for dental health), it smells amazing and is lovely and fluffy so the pigs can burrow around in it all day without it getting all trampled and flat - so fabulous for their enrichment too! Never dusty which is good for pigs and humans alike and the sacks it comes in are super useful and get reused for all sorts in our house, my friend even asks if we have any going spare when he comes over too!

February 23, 2022
Always extremely very happy my girls always love the hay, and i shall keep on buying it. Thankyou.

December 30, 2022
I've had piggies for years and have never found hay that has even come close to this. I had a... read more sick piggy with respiratory issues and changed to this hay to help her. My husband's hayfever was so much better and my son doesn't get a rash from the hay like he used to so he can help with them now. It smells so lovely but I have one small issue. Whenever I go near the hay box they go crazy at me until I put more in their cage even though they have big piles of it. My old ladies make me put it next to their beds so they can laze and dine. I'm stuck now and can't move.

July 29, 2021
Excellent quality, always clean and fresh, never had any cases of mites since we started buying from dust free hay.

April 20, 2024
This hay is excellent my piggies just love it they prefer the stalky and standard ,delivery is super fast ,only... read more very small niggle wish it was in bigger bales! Excellent communication with company as well thankyou so much

September 15, 2022
I've been ordering hay off you for years now and have never had any problems.
The service is excellent... read more and the delivery is quick. I shall always use Dustfreehay

June 4, 2022
My rabbit's love this hay. Great quality and price. Fast delivery so I never need worry that I'll run out.

February 26, 2023
Fast delivery as usual, bunny loves timothy. Have been buying with you for more than 6 years now.
September 20, 2024
This is the best quality hay you will find around. It does cost a bit but it is worth it,... read more especially when we see our bunnies so happy to eat it. Have also noticed that the wasted hay they leave behind is very minimal now.

November 5, 2021
I order from here every couple of months and my rabbits love it good quality and excellent service
June 20, 2024
I got it to give to my fussy mare when we travel as she wants hay at shows but it... read more can make her cough so I thought let's try this. So far in her stable shes munching away but no coughing

July 2, 2022
Quality of hay was fine, but worse delivery than usual. Parcelforce left parcel outside, but did not ring doorbell/knock. Used... read more to get text alert in advance from DPD and they always rang doorbell.

May 12, 2023
Yes thankyou, always purchase the hay for my guineapigs who absolutley love it, they eat it and also build a... read more beautiful nest. If anyone reads this please purchase the beautiful hay from these people. A big thankyou from owner and guineapigs squeek squeek.

September 26, 2021
Great quality and fast delivery, keeps my little guinea pig herd happy
November 13, 2025
Our new baby guinea pig loves the Meadow Mix as much as our lovely 2 year old boy!!! Great service... read more from DustFreeHay and excellent quality hay.

August 1, 2023
Stalky hay was nice quality, very clean and sweet smelling. My guinea pigs love it.

November 5, 2021
Excellent customer service & superb quality hay that my Guinea pigs love ❤️
April 26, 2025
There is only one word for this stuff, ‘divine’. I so wish I had known about it for Mabel.

November 24, 2021
Hi ? obviously we have only opened one bale and we know our two bunnies eat the hay better or... read more not (more/less) depending on the time of year or where it was harvested from. This time they’ll take it or leave it! They have access to fresh hay twice a day. As customers we are always pleased with the quality and customer service.

March 10, 2023
Brilliant service, as usual Our boys Keir & Starmer absolutely love the hay
March 13, 2025
This is the best hay you can buy, in Pickles opinion, and he knows his hay

April 13, 2022
Wonderful dust free hay. Not even any tiny particles floating about when handling the hay.

November 13, 2025
Absolutely fantastic Hay, the rabbits love it, nice and green, the best hay they can have, great delivery to and... read more very well packed.

November 17, 2022
Always lovely hay and very quick delivery. Any problems are immediately resolved. Highly recommend Dust Free Hay!

November 11, 2021
Brilliant service as usual. Best quality hay. Our 7 year old guinea pig is going strong thanks to this wonderful hay

December 3, 2023
Lovely hay as always,thankyou for your help with reordering when I had a problem with my online order.

July 23, 2023
Lovely fragrant hay as usual. Soft enough not to hurt, long enough to fluff up.

January 24, 2022
My bunnies love this hay and even better it has prevented one from teeth surgery, good quality ,fresh and clean,... read more Next day delivery !! - ABSOLUTELY PERFECT, Thank you

July 9, 2022
My piggies absolutely love this hay. It is a lovely fresh colour and smells good too. Service is great also.

June 29, 2022
Always great quality and loved by my rabbits and Guinea pigs. 5*

August 14, 2023
The hay arrived the day after placing the order and came on the specified time. The hay is of good... read more quality as always.

February 19, 2022
Excellent quality as usual, 7kg bag lasts 5-6 weeks for my guinea pigs. Used this company for going on 2... read more years, never had any problems and such a speedy delivery.

October 19, 2022
The stalky hay is very much enjoyed by my rabbits and the barley straw is of excellent quality. The polypropylene... read more sacks have many uses!

April 17, 2025
recently purchased your American Timothy Hay for the first time. Admittedly, this is not the cheapest hay on the market... read more by a long shot but, in my opinion, it IS the best. It has a beautiful vibrant colour (unlike the majority of other Timothy Hay by other brands). My two baby Rex bunnies absolutely love it and as they say…the proof of the pudding is in the eating. I am just about to order more and will definitely be a regular repeat customer. Thank you for this great quality product.

August 22, 2021
Really happy with the quality of soft hay I buy for my bunnies, they love their hay. Very happy... read more bunnies! Delivery quick and informative. Thank you
November 15, 2025
We switched to Dust Free Hay and couldnt be happier. The Bunnies love it, it is wonderful quality and the... read more despatch is super reliable.

July 27, 2022
I've been ordering hay for a good number of years now and found it
Excellent service, good quality hay,... read more easy to order, hay always arrives within a couple of days of ordering.
I think people would struggle to find a better service anywhere. Stan Brunton
February 17, 2025
Lovely stuff! I ordered the mixture of soft and stalky and it smells lovely.

May 24, 2022
My 2 house bunnies are 9 and have been getting the American Timothy hay for a very long time. Excellent... read more fresh smelling hay just the best you can get. Very prompt delivery next day

February 8, 2022
Always first class product and service. Wouldn’t shop anywhere else for our guineas’ hay.

June 11, 2022
Always very happy with the hay just ask my beautiful girls (guineapigs) Wouldnt go anywhere else.

November 4, 2021
Just THE BEST dust free Timothy hay my 2 girls love it lovely long strands to help their teeth

June 19, 2022
my three bunnies all agree their American Timothy hay is the tastiest thing since sliced banana!
One box... read more lasts roughly a week, and if you or your furry friends have allergies this helps reduce them.

October 20, 2024
Had a few deliveries from this company now and my rabbits love it so much. Totally worth it as superior... read more quality to shop bought.

March 25, 2023
Fabulous service, best quality hay and very happy guinea pigs, can't ask for more!

July 23, 2022
The best hay you can get been using it for my bunnies and they are now 10 years old never... read more had dental problems as they munch so much hay

December 17, 2023
Both hay and the service just as good as they always have been. I have bought from you for about... read more 12 years and won’t go anywhere else.

November 18, 2023
Wouldn’t buy our hay from anywhere else - excellent value for money. Our 8 Guinea pigs are loving the standard

January 6, 2022
Perfect green fresh stalky lots of seed heads . Next day delivery .Mine started to crew the box before I... read more opened it. Thank you

September 19, 2023
Best hay available, all my bunnies and piggies love it. I'm now starting a smLl.pet boarding business and will... read more be using g it for my guests and recommending it to my customers.

May 4, 2024
Excellent hay which my rabbits and Guinea pigs adore. Highly recommend.

July 20, 2023
Great customer service , fast delivery, great price , and our guinea pigs love it
March 15, 2025
Switched to dust free to try to ease a guinea pig's snuffling- it has, and we won't go back. Our... read more boys love the hay, the variety is great and it has definitely made a difference to their health.

May 13, 2024
Our rabbits love the stalky hay. My daughter and I try to make sure the hay makes up 90%... read more of their diet and they have access to it 24/7. It’s very beneficial in helping to keep their teeth healthy. Two very happy bunnies 😊.

August 19, 2023
Yes always happy with your service. It's easy to order and delivery time is always quick. I would always recommend... read more you to other people. I would never think of going anywhere else.

March 27, 2023
Truly excellent service from this company next day delivery and I was kept informed all the way the stalky hay... read more I bought smells wonderful and more importantly my guinea pigs love it just as much as all the other hay I’ve bought before it’s all very good quality so loads of thanks for really outstanding service

February 3, 2022
Bit getting used to the colour but I knew it would be yellow 5 chins getting acquainted with it... read more brilliant packaging and very quick delivery ?

January 10, 2023
We buy the 7kg bales so we don't have to keep going out to a shop and refilling, and know... read more we can always give our guinea pigs plenty, either as bedding, food or whatever! We get a couple of varieties always soft as it's dreamy soft and smells lovely, then either the standard or stalky as an alternative/change, good for their teeth. Its always delivered fast with no problem and always the best quality, very happy.

September 8, 2023
This is my 2nd time to purcahse this hay for my guiena pigs and they love it. Dispatching was quick... read more and quality of hay was amazing. No dust or hard stalks. I will always order hay from here from now on!

June 24, 2022
My rabbits love the new meadow mix hay. And knowing it’s been dust extracted is a bonus for my bun... read more with respiratory issues.

November 19, 2021
I have been buying from Dust free hay since 2010 and wouldn’t change. In all that time I have never... read more had cause for complaint, the customer service been excellent and the delivery has always been on time and done well. Thank you.
January 31, 2025
Bought for rabbit. Good hay and excellent speedy service. I would certainly recommend this company.

December 16, 2021
Always good quality hay from DFH. Nice and clean and not too soft.

January 7, 2023
Very happy with the quality of the hay, and the packaging. Will be ordering again.

March 12, 2024
I've been with DFH for a long time now and would recommend them to everyone. Because each time I've ordered... read more hay, from the time I've ordered I've only ever had to wait a few days to receive it. There very professional and efficient in what they do.
Very good customer service. I would never even think of going anywhere else.

January 19, 2023
Exremely quick delivery. Well packed and the hay is perfect for adding to our compost bin. Delighted thank you

March 20, 2023
We ordered the soft hay which is really good quality - our guinea pigs scoffed their first lot of it... read more in no time!!

January 25, 2025
Always delivered so quickly. Arrives in perfect condition boxed and secure. The quality of Hay is unmatched so my Rabbit... read more loves it!

April 6, 2022
Always happy with the quality of hay from dust free hay! It arrives promptly too.
I buy hay for my... read more guineapigspigs. I like the American Timothy and meadow mix. A variety keeps them interested as they can be quite selective over tastier bits of hay.
Dust free hay always has longer stalks which is good for guineapig teeth.
I've ordered from DFH for years and always will as other sellers of hay don't meet the same good quality.

November 4, 2021
I am a long term customer. The rare problems with delivery are resolved promptly.
April 17, 2025
This hay is the best! My guinea pigs are super picky, and they popcorn every time I make scratching sounds... read more on cardboard (along with plastic crinkling!). They seem to really love it and it encourages them to eat more hay, which is essential to keep their teeth worn properly.

November 23, 2021
Lovely quality, excellent value and super fast delivery! And no more bunny sneezes!

December 12, 2023
Good value, Lovely stuff, can’t be beaten in my opinion. Bunnies love it.

October 25, 2025
Good quality hay and timely delivery. My only quibble is that it is packed so tightly into the bags it... read more can be difficult to extract at times.

October 12, 2023
Great choice of hay, speed of dispatch and fast delivery. Reliable company when it comes to hay.
November 24, 2024
The best Timothy hay ever and dust extracted my house bunnies just love it and it comes in handy recycling... read more cardboard boxes that stack. Super quick delivery came next day

October 20, 2021
Amazing as usual and arrived the next day, which is very convenient, thanks

October 14, 2023
The best company I have ever brought anything from. They sort out any problem straight away!
October 20, 2024
Brilliant as always, good quality! Happy customer & more important happy pigs 😜😁
September 28, 2024
I haven't used it yet but it looks and smells great. Thank you

September 14, 2022
the website says that hay is shipped everyday except a Saturday. this should include a sunday as well as I... read more ordered on a sunday and it wasn't next day. My bunnies love the stalky hay but the colour is very very off putting! The yellow colour makes it seem that it is a low quality hay with low feed content but it isn't! it is so so clean and my bunnies produce big golden poops with it!

September 29, 2021
I was very impressed with the fast delivery.
The website was easy to use. My Guinea pigs are very... read more happy. Thank you.
March 25, 2024
Nice and fresh. Bunnies dived in immediately! Really prompt delivery, well communicated time slot. ?

October 26, 2021
This hay is absolutely top quality. There is no dust, no weeds and no wastage. My guinea pigs are... read more happy and so am I! Perfect, thank you.

October 27, 2021
My guinea pigs are very happy with this hay & have recommended it many times to other people

July 9, 2022
Love the fact the more boxes you buy the cheaper the price , we used to buy 3 boxes but... read more now benefit more buying 4 and our guinea pigs love it

March 15, 2025
The hay was fine, but only two of the three bales were delivered on Tuesday, and there was no advance... read more warning from the delivery company that the third one was going to be delivered on Wednesday.

December 21, 2023
Hay is good, definitely less dust than the hay we have been previously purchasing. The bunnies like it too... read more and transitioned to it without any fuss. We particularly like that it comes in these compact 2kg boxes making the hay easy to store in our flat and that we can get both American and English Timothy Hay. It is more expensive than most other hay we have purchased but it's a lot less mess!
We initially purchased it because we thought our bunny had allergies but he's still sneezing and it turns out to be something else completely (not an allergy)... so cannot confirm if this helps with allergies or not.

July 9, 2024
The hay is always good quality, smells fresh and with next day delivery it’s perfect. Always a reliable service from... read more Dust Free Hay!

October 20, 2021
Haven’t used it yet but comes highly recommended and v swift efficient service.

May 23, 2022
Excellent as usual & reliable service. Use for my guinea pigs.They love it.

December 2, 2023
It really is dust free! Feeding my guinea pigs usually gives me awful hayfever symptoms , but this hay has... read more solved it!!!

March 16, 2022
Lovely quality, fresh hay. I have never had any issues with ordering, delivery or the quality of the hay. My... read more rabbits and guinea pigs love it!

September 25, 2021
Again the second bale of hay was good, and will order again

February 10, 2024
It hasn’t arrived! I emailed to chase it up and no one has replied. Tracking link says they are awaiting... read more the parcel from you. Usually really good service- this is the first time I’ve had a problem

December 9, 2022
Always brilliant customer service and delivery my rabbits love this hay and won’t eat anything other
September 19, 2024
Bought the stalky hay and Eng Timothy for my Chinchilla and both look great. Boxes stuffed full so lasts well.

November 8, 2024
I've been buying hay now for a long time and never had any problems, excellent and quick service. The hay... read more is really good and i would recommend them to everyone, i would never think of going anywhere else

December 22, 2023
This hay is fantastic. Nice long strands and a hit, Pippin can't get enough of it.

March 28, 2025
Impressed will certainly be buying again will send pic of guinea pigs.

November 10, 2023
Super quick service the best dust free Timothy hay available

May 18, 2022
Hay is always fresh and I love that is dust free. My guinea pigs love it and I love that... read more there is no dust to bother my allergies. You get what you pay for. The cheap hay you get in stores had mites and made a mess everywhere. This hay is the best!
October 17, 2024
I’m sure when the hedgehogs return, they will be happy with the hay in their new houses! Hopefully we... read more will get some hoglets

February 22, 2023
As always excellent hay that my rabbits and guinea pigs love! Easy to order and quick delivery. 5*

September 30, 2021
The hay arrived today Monday, only ordered last week (Friday).

March 14, 2022
Just received my order of standard hay. Not all of the chinchillas like it for some reason, it always... read more looks fresh and smells lovely. Very quick dispatch of my order ,happy with that.

July 1, 2022
Useful info on website making it easier to choose the right mix of hay, easy ordering, great progress tracking, well... read more packaged and fast delivery, never disappointed, thank you.
September 18, 2025
I have bought this hay for years for my own rabbits, and now I run a small pet boarding business... read more I use it for my boarders and am confident recommending it to my customers, some of whom have started buying it for their own bunnies and guinea pigs.

April 25, 2025
Personally I find the boxes better to store and with the type of hay ticked on side of box can... read more arrange in order.

September 18, 2025
Easy to follow, plenty of information easy to order. Parcel did an excellent job delivering as I've always found.
April 25, 2025
Excellent service again. Delivered on time and the product is as excellent as the price.
November 29, 2024
Beautiful quality hay, delivered and received so promptly. Wouldn't buy anything else for my rabbit.

August 5, 2023
Long term customer because of excellent quality. Rabbits agree!

December 16, 2024
My bunnies absolutely love Dust Free Hay. The choice of box varieties makes sure that they never get bored of... read more it, I usually buy a selection of hays to rotate during the month, the quality and smell are always great and appealing to them.
In addition, (which is the reason we started buying from Dust Free Hay) my child’s asthma and eczema, which were due to shop bought hay, have now disappeared, so it’s a win win situation for us. Slightly more expensive than shop bought, however absolutely worth it.
Very happy customer since 2019!

October 28, 2022
The piggies love this hay and it arrived super quick, thank you
November 23, 2025
I am always happy with my American Timothy as is my Bun, Rosie...Great service, always quick even if I... read more order at a weekend

January 19, 2022
I get confused with signing in but that is my fault. Service and delivery is excellent
October 31, 2025
Great hay - would love some of the box options as bales, but my rabbits seem happy.

December 31, 2021
I’ve been buying from DustFreeHay for years. Super quick delivery, excellent quality hay and my rabbits love it.

March 26, 2022
My guinea pig loves this hay- he went for it straight away! Thank you so much, will keep buying... read more this great product!!

February 4, 2022
it was Rufus's favourite but he had hardly gone through either when he was put to sleep.
can recommend the... read more hay as he was a dental bunny.

May 13, 2022
The best quality hay you can get. My furries love it. Super fast delivery. My 5* regular supplier.

November 27, 2022
My guinea pigs are very happy with the soft meadow hay and the box is a good size, dosen’t take... read more up too much room but has a lot packed in

July 17, 2023
The hay is amazing quality, truly dust free. I don't think you can buy better.

January 12, 2024
Very speedy delivery, communication simple yet efficient, quality great! been ordering for nearly a year now, no problems.

September 19, 2021
Rabbits love the hay, 100% better than shop bought. Extra long strands so you can hear the crunch.

December 17, 2023
I have been a customer for many years and Dust Free Hay never disappoints..
Products are fab and my bunny... read more Rosie loves American Timothy
December 14, 2024
Superb quality hay, expedient delivery and good communication. Happy bunnies!

January 18, 2023
