These are some reviews from people who have previously bought our hay. A couple of days after your order has arrived you will receive an email inviting you to share your buying experience which is important to us.
We always appreciate any feedback.
This is the best hay I have brought for my Guinea Pigs....they are fussy girls and cannot get enough of... read more this! Excellent service and very speedy delivery.

February 27, 2022
Fabulous service, best quality hay and very happy guinea pigs, can't ask for more!

July 23, 2022
Fast delivery as usual, bunny loves timothy. Have been buying with you for more than 6 years now.
September 20, 2024
Always delivered so quickly. Arrives in perfect condition boxed and secure. The quality of Hay is unmatched so my Rabbit... read more loves it!

April 6, 2022
I've been ordering from Dust Free Hay for several years now and can't imagine buying my hay from anywhere else.... read more The delivery is very efficient and the hessian sacks are recycled for use in my garden, nothing is wasted.
I have purchased both the soft hay and the stalky hay in the past and nothing is left uneaten my happy rabbits- they adore their hay! I also love how sweet and fresh the hay smells, I've had people comment on how pleasant the scent is.
I recently adopted a rescue rabbit who I was told refused to eat hay and that I would struggle with, apparently the rescue had tried all sorts of hay and it was refused.
Then, came along Dust Free Hay! My stubborn rescue rabbit quickly realised how tasty it is and now demolishes his hay as soon as it's put into his cage.
Thanks, Dust Free Hay!

March 25, 2022
Dust Free hay is the best. I have tried others but keep coming back here as the quality is... read more so good. The Meadow Mix is just the perfect combo and my three guinea pigs love it!

July 16, 2021
Gorgeous hay, quickly delivered as always, great to rely on for keeping guinea pigs happy ?

March 17, 2023
I've had piggies for years and have never found hay that has even come close to this. I had a... read more sick piggy with respiratory issues and changed to this hay to help her. My husband's hayfever was so much better and my son doesn't get a rash from the hay like he used to so he can help with them now. It smells so lovely but I have one small issue. Whenever I go near the hay box they go crazy at me until I put more in their cage even though they have big piles of it. My old ladies make me put it next to their beds so they can laze and dine. I'm stuck now and can't move.

July 29, 2021
I have been buying from Dust Free Hay for years and am always happy with the quality.

October 20, 2022
Hi ? obviously we have only opened one bale and we know our two bunnies eat the hay better or... read more not (more/less) depending on the time of year or where it was harvested from. This time they’ll take it or leave it! They have access to fresh hay twice a day. As customers we are always pleased with the quality and customer service.

March 10, 2023
I have been buying from Dust free hay since 2010 and wouldn’t change. In all that time I have never... read more had cause for complaint, the customer service been excellent and the delivery has always been on time and done well. Thank you.
January 31, 2025
We buy the 7kg bales so we don't have to keep going out to a shop and refilling, and know... read more we can always give our guinea pigs plenty, either as bedding, food or whatever! We get a couple of varieties always soft as it's dreamy soft and smells lovely, then either the standard or stalky as an alternative/change, good for their teeth. Its always delivered fast with no problem and always the best quality, very happy.

September 8, 2023
Im delighted with the new mix of soft and slightly coarser hay. My bunnies have to work a bit harder... read more to find the bits they like the best! Delivery to the Isle of Wight is longer than overnight but it is great that the company have made arrangements to deliver 'abroad'.

November 2, 2021
Really pleased you now do Timothy and meadow hay already mixed. Saves me a lot of time and my bunny... read more loves it ?

April 15, 2022
This is my 2nd time to purcahse this hay for my guiena pigs and they love it. Dispatching was quick... read more and quality of hay was amazing. No dust or hard stalks. I will always order hay from here from now on!

June 24, 2022
Always a happy girl bunny with your American Timothy hay. It’s reassuring to know that she’s not breathing in... read more horrible dust particles.

May 26, 2023
Quality of hay was fine, but worse delivery than usual. Parcelforce left parcel outside, but did not ring doorbell/knock. Used... read more to get text alert in advance from DPD and they always rang doorbell.

May 12, 2023
Always extremely very happy my girls always love the hay, and i shall keep on buying it. Thankyou.

December 30, 2022
Greatest and highest recommendations speedy delivery and very professional

October 23, 2021
Guinea pigs very much enjoy this lovely soft hay for burrowing in and eating.

April 25, 2025
The website was very good and easy to use. I particularly liked the information regarding the dust extraction.
Ordering was... read more easy.
Didn't use Customer Service.
Delivery excellent. Ordered Thurs evening Delivery Monday
July 15, 2024
Very happy with my order. Rabbits love your hay, comes very well packed and fast delivery

February 9, 2025
Love the hay, wish it didn't have so much plastic packaging

October 14, 2021
Always had great quality hay and straw from these guys, our rabbits and guinea pigs love it. Easy to handle... read more bales. Delivery is quick, been next day until last order and then was only 48 hours from placing the order. DPD were battling through the gales and wind to get to us but events deemed unsafe and the drivers were pulled back in but have to say was personally kept informed and apologised to. Would certainly recommend to buy from this company and will be doing so again.

December 9, 2021
Hay arrived promptly as always... One of my main reasons for ordering... It's reliable and fast. I like that the... read more packaging is recyclable(if only there was an alternative for the plastic strips holding them together). The actual hay is good quality as always and gets the bunny seal of approval!

February 9, 2023
Rabbits hop fast when bag comes for top ups. Love seeing them enjoying their hay!

January 6, 2025
We have 5 rabbits and as soon as they were given this hay they were tucking into it. It... read more smells lovely, just as meadow hay should

January 20, 2023
I am always happy with my American Timothy as is my Bun, Rosie...Great service, always quick even if I... read more order at a weekend

January 19, 2022
This has got to be the best American Timothy hay in the country

November 27, 2022
I have bought this hay for years for my own rabbits, and now I run a small pet boarding business... read more I use it for my boarders and am confident recommending it to my customers, some of whom have started buying it for their own bunnies and guinea pigs.

April 25, 2025
Superb quality hay, expedient delivery and good communication. Happy bunnies!

January 18, 2023
Brilliant as always, good quality! Happy customer & more important happy pigs 😜😁
September 28, 2024
Again the second bale of hay was good, and will order again

February 10, 2024
Always really happy with the hay i order and quick delivery which is well informed. My bunnies get good quality... read more hay!

September 25, 2021
Had a few deliveries from this company now and my rabbits love it so much. Totally worth it as superior... read more quality to shop bought.

March 25, 2023
My guinea pigs LOVE your soft and American Timothy hays so much! The soft hay has lovely long strands (great... read more for dental health), it smells amazing and is lovely and fluffy so the pigs can burrow around in it all day without it getting all trampled and flat - so fabulous for their enrichment too! Never dusty which is good for pigs and humans alike and the sacks it comes in are super useful and get reused for all sorts in our house, my friend even asks if we have any going spare when he comes over too!

February 23, 2022
Fantastic service and best hay we've bought by far, and best value, for truly spoilt guinea pigs.

September 22, 2021
Excellent delivery. Rabbits have not yet tried out the hay : )

October 15, 2022
Very high quality soft hay, speedy delivery and excellent communication. Even if I didn't have Guinea Pigs I think I'd... read more buy it regularly just for that fresh meadow smell!

March 2, 2022
We have two rabbits, Sir Norman Wigglytuff (8 years) and Bea (2). We recently adopted Bea from the RSPCA and... read more were warned that she'd need her molars trimmed 3-4 times a year, because she doesn't like hay. Norman taught her to eat hay, and the stalky hay id their absolute favourite. And Bea hasn't needed any dental treatment since!

November 13, 2022
Excellent quality hay and speedy delivery. Guinea pigs are very happy.

October 1, 2021
The hay arrived today Monday, only ordered last week (Friday).

March 14, 2022
Didn’t leave at back of house as asked, left package on front doorstep, no problem with goods
May 3, 2024
Prompt delivery, great packaging, fresh and tasty hay (I'm reliably informed by my bunny!)

December 18, 2023
Wonderful dust free hay. Not even any tiny particles floating about when handling the hay.

November 13, 2025
So pleased with this hay , I have ordered numerous hay boxes and they are never what they say they... read more are always dusty and brown my rabbits won't eat it and I've wasted so much money ! my rabbits love this hay it's soft ( no prickly thistles and dusty clumps ) and green , no dust and smells lovely will definitely buy more again, thank you 👍

August 9, 2024
The best quality hay you can get. My furries love it. Super fast delivery. My 5* regular supplier.

November 27, 2022
Have been buying from Dust Free Hay for several years now. Great Customer Service, easy to use website and swift... read more deliveries. Highly recommended 👍🏻
January 12, 2025
Excellent hay which I've been getting for a number of years now

December 13, 2024
Lovely quality, excellent value and super fast delivery! And no more bunny sneezes!

December 12, 2023
Brilliant Hay. Really good quality. My "Furry Potatoes" absolutely love it. Will be back to buy more. Brilliant Customer Service.

July 25, 2022
Rabbits love the hay, 100% better than shop bought. Extra long strands so you can hear the crunch.

December 17, 2023
Fresh and smells lovely. Rabbits have loved it. Really prompt delivery and great communication.

October 29, 2021
Been buying from you for years & wouldn’t buy hay from anywhere else. Great quality, great communication & really good... read more delivery. Thank you

August 8, 2024
The site is really easy to use, delivery is quick and the bales are well packaged
February 1, 2024
Always the best quality hay, best service, and our guinea pigs could not be happier!

May 13, 2022
Switched to dust free to try to ease a guinea pig's snuffling- it has, and we won't go back. Our... read more boys love the hay, the variety is great and it has definitely made a difference to their health.

May 13, 2024
Always order from you as you no one else can beat the high-quality hay, it not only smells amazing but... read more it's always free of the rubbish twigs, bits of string and occasionally stones we have
often found in other hay we have purchased over the years.

April 26, 2025
This hay is the best! My guinea pigs are super picky, and they popcorn every time I make scratching sounds... read more on cardboard (along with plastic crinkling!). They seem to really love it and it encourages them to eat more hay, which is essential to keep their teeth worn properly.

November 23, 2021
Fast delivery and the hay is lovely really sweet smelling and fresh.

August 20, 2022
Our bunnies have loved Dust Free Hay for many years, and our current two are no different. In fact they're... read more the first to love the Stalky more than the Soft. It's so good, they start hopping around your feet and jumping around their run in excitement as soon as you bring a bale out. It's really calming and comforting for them too if we need to stay with family or on holiday, leaving them an open bale to help themselves to and they love it.

February 1, 2024
Just received my order. I really prefer the standard hay to the soft hay, its not as fluffy and my... read more chinchillas preferred it. The order was extremely fast arriving.

September 25, 2021
Bought a selection to try as it's my first order.
The hay is excellent as far as I know. <br... read more />
I did have guinea pigs decades ago and can remember the local farm hay not being as good as this and dusty.
Lovely dry and fragrant.
I cannot detect any dust whatsoever. Hooray!
Very pleased thank you.

July 15, 2024
Long term customer because of excellent quality. Rabbits agree!

December 16, 2024
Smells and feel freshly dried. Rabbits love it. Like the mix of meadow and coarse I chose.

October 30, 2021
Great product, guinea pigs love it. Quick delivery, great vfm

September 2, 2023
Really fantastic service from this company I ordered the stalky hay one day they arrived the next day and in... read more the middle of the storm of the year!! Wish all on line companies were as good as these thankyou so much

February 19, 2022
As always excellent hay that my rabbits and guinea pigs love! Easy to order and quick delivery. 5*

September 30, 2021
The stalky hay is very much enjoyed by my rabbits and the barley straw is of excellent quality. The polypropylene... read more sacks have many uses!

April 17, 2025
Impressed will certainly be buying again will send pic of guinea pigs.

November 10, 2023
Very happy with the quality of the hay, and the packaging. Will be ordering again.

March 12, 2024
Truly excellent service from this company next day delivery and I was kept informed all the way the stalky hay... read more I bought smells wonderful and more importantly my guinea pigs love it just as much as all the other hay I’ve bought before it’s all very good quality so loads of thanks for really outstanding service

February 3, 2022
Delivered promptly, good packaging and good quality hay. Two happy guinea pigs currently munching away!

December 10, 2021
I was pleased to see the hay in a cardboard box and my rabbits have not had any problems eating... read more it.
August 21, 2024
Easy to use website, haven't needed customer service, quick delivery.
February 16, 2024
This was my first time ordering from Dustfreehay and it was easy to order. The confirmation of purchase and communication... read more about date/time of delivery was good and the bale arrived promptly
January 25, 2025
The very best Timothy hay long strands bunnies love it

October 18, 2022
I was very impressed with the fast delivery.
The website was easy to use. My Guinea pigs are very... read more happy. Thank you.
March 25, 2024
The best hay you can get been using it for my bunnies and they are now 10 years old never... read more had dental problems as they munch so much hay

December 17, 2023
Love the fact the more boxes you buy the cheaper the price , we used to buy 3 boxes but... read more now benefit more buying 4 and our guinea pigs love it

March 15, 2025
Excellent quality as usual, 7kg bag lasts 5-6 weeks for my guinea pigs. Used this company for going on 2... read more years, never had any problems and such a speedy delivery.

October 19, 2022
Great quality and fast delivery, keeps my little guinea pig herd happy
November 13, 2025
A very happy customer for many years. Hay is always top notch, smells amazing and there is zero waste. I... read more refuse to purchase hay from anywhere else.

September 1, 2024
It’s great to be able to buy hay that my Guinea pig is happy with. She’s got an allergy to... read more dust so this hay suits her really well. She makes a lot of noise in the morning until I give her her hay breakfast!

February 1, 2022
I am OR shall I say my guineapigs are always very happy to receive this beautiful hay thank-you I would... read more never order hay from anyone else.

August 28, 2022
Really lovely hay, very fresh and soft. Quick delivery and well packaged!

March 22, 2022
Easy to use website even for someone like me who isn’t great on computer
August 11, 2024
Best hay their is my house bunnies are now 10 1/2 and thanks to your supreme quality hay with long... read more stalks neither have had any dental problems vet says due to munching the hay

August 19, 2023
Beautiful green hay that smells lovely, only problem is that four out of my six rabbits are not interested in... read more it! I used to buy Western timothy all the time for my rabbits before these current ones and they all used to love it. Don’t we just love fussy bunnies who cost us a lot of money!! ??
Delivery was fine and speedy.

December 15, 2022
Always fresh and delivery is so quick next day. My rabbits have been so healthy since having this hay

October 13, 2023
Guinea pigs absolutely love it. Good value, good quality bag. Last for ages (2 x GPs in large hutch). Lovely... read more fresh smell to the hay.

October 12, 2022
We have been a customer for 14 years and never had reason to complain or buy elsewhere. The quality of... read more the stuff in pet shops is hideous by comparison. I know I can rely on everything from the quality of the hay to the delivery with Dust Free Hay. Thank you.
April 21, 2025
recently purchased your American Timothy Hay for the first time. Admittedly, this is not the cheapest hay on the market... read more by a long shot but, in my opinion, it IS the best. It has a beautiful vibrant colour (unlike the majority of other Timothy Hay by other brands). My two baby Rex bunnies absolutely love it and as they say…the proof of the pudding is in the eating. I am just about to order more and will definitely be a regular repeat customer. Thank you for this great quality product.

August 22, 2021
Delivery was speedy, but for the second time, I received less hay than I ordered and had to email to... read more get the rest of the order sent. Not very environmentally friendly to have 2 delivery trips for each of those orders. The office send the outstanding hay quickly but I would prefer not to have to chase anything up and just get my whole order in one delivery. The hay is great.

April 12, 2022
I trust the quality enough to give 4 stars without seeing the hay.

September 16, 2024
Exremely quick delivery. Well packed and the hay is perfect for adding to our compost bin. Delighted thank you

March 20, 2023
Amazing hay. It's beautifully green and smells so fresh and nice. My rabbits absolutely love it!

May 16, 2022
My bunnies haven't started this batch of hay yet but I'm sure they'll love it as they usually do. ... read more
Delivery was amazingly fast. I ordered late Saturday evening and it was delivered on Monday.

February 1, 2023
My rabbits love the new meadow mix hay. And knowing it’s been dust extracted is a bonus for my bun... read more with respiratory issues.

November 19, 2021
Wish all companies were as good as this one excellent communication and ultra fast delivery hay is very good quality... read more thankyou

December 4, 2021
My Guinea Pigs love this hay! Have tried others, but this is definitely their favourite! Great quality and great value.

September 22, 2022
Always good quality hay from DFH. Nice and clean and not too soft.

January 7, 2023
Really excellent service from this company extremely fast delivery very happy customer thankyou

April 12, 2022
Excellent service and product at a great price with quick delivery highly recommend many thanks.
November 16, 2024
My bunnies love this stuff! Nice and fresh. The delivery is so prompt as well. Thanks!

April 28, 2023
Always pleased & satisfied with my order. More importantly so is Jeremy ?!!

January 19, 2022
Consistently excellent service, quick delivery and great hay. Guinea pigs very happy, as am I ?

March 3, 2023
I've been buying hay now for a long time and never had any problems, excellent and quick service. The hay... read more is really good and i would recommend them to everyone, i would never think of going anywhere else

December 22, 2023
I've been using Dust Free Hay for many years now and my guineas love it. They nest in it, and... read more tuck into it like crazy. The soft hay is incredibly soft for them to lie on, burrow in and snuggle on. It also smells so good that sometimes I want to eat it (if I could!)

November 9, 2022
Very happy as always from my two fur babies. I was panicking when we were running out of stalky hay,... read more no other hay they like better! Thank you and for the great delivery also.

April 15, 2022
Excellent service again. Delivered on time and the product is as excellent as the price.
November 29, 2024
Repeat buyer - always receive what I ordered in good time. Bunnies also like the hay!
November 21, 2024
Love this company. Always delivers quickly and customer service is awesome 👌

January 29, 2024
I have been buying my hay from this company for about 12 years with a short break when we lived... read more abroad. I have never had to complain in all that time and would not order from anyone else. The hay is always great quality and the rabbits enjoy it!

February 8, 2023
Can rely on the quality of hay and it is dust free. As I have a rabbit it is... read more important to give him dust free hay.
April 26, 2025
I haven't used it yet but it looks and smells great. Thank you

September 14, 2022
Good quality hay. My only complaint is that it is packed tightly into the bags, and can be difficult to... read more pull out as as result.

November 7, 2024
Hay is always fresh and I love that is dust free. My guinea pigs love it and I love that... read more there is no dust to bother my allergies. You get what you pay for. The cheap hay you get in stores had mites and made a mess everywhere. This hay is the best!
October 17, 2024
The hay is lovely. Very long strands, green and crunchy.
I ordered this due to the dust free claims... read more as I have one bunny with dust allergies and another who recently got a small bit of hay stuck in his nose.
All three of my bunny’s have gone crazy for this hay! It’s just a shame that it is expensive for the amount you get.
Delivery was fast and I will be ordering again, but perhaps trying the other Timothy hay.

October 12, 2023
Lovely hay as always,thankyou for your help with reordering when I had a problem with my online order.

July 23, 2023
Great company to do business with. Excellent service with quick delivery.

July 21, 2022
I've been getting my hay from you now for a number of years and the service is as good as... read more ever. I would never think of changing and would recommend you to everyone

June 1, 2023
Well packaged and good quality. Excellent service, speedy dispatch

October 20, 2021
Hay is always amazing. Always good quality and smells great. The dust extraction does work, and really makes a difference... read more to my rabbit who has respiratory issues.
I also don’t get the tiny dust/paper loving insects (not sure what they are exactly) with Dust Free Hay, whereas I sometimes do with other brands.

January 23, 2025
Lovely quality, fresh hay. I have never had any issues with ordering, delivery or the quality of the hay. My... read more rabbits and guinea pigs love it!

September 25, 2021
The hay is amazing quality, truly dust free. I don't think you can buy better.

January 12, 2024
I ordered 2pm and hay arrived 10 next morning, well impressed great quality will use again

February 6, 2021
Really nice soft hay, packed well and would recommend it to everyone.

July 2, 2024
Excellent service very fast delivery ordered one day came next day fantastic thankyou it’s nice to deal with ... read more a company that is so reliable.

November 13, 2022
Hay arrived next day, great quality as usual , my mini lop rabbits love it!!

December 17, 2021
The hay is always good quality, smells fresh and with next day delivery it’s perfect. Always a reliable service from... read more Dust Free Hay!

October 20, 2021
My Bun loves this hay, great product . Ordered on Saturday arrived Monday...excellent

November 1, 2022
my three bunnies all agree their American Timothy hay is the tastiest thing since sliced banana!
One box... read more lasts roughly a week, and if you or your furry friends have allergies this helps reduce them.

October 20, 2024
Excellent quality hay as usual , Jeremy is 6 years old now & I am convinced his longevity is due... read more to your hay as part of a varied diet ??

January 25, 2023
It really is dust free! Feeding my guinea pigs usually gives me awful hayfever symptoms , but this hay has... read more solved it!!!

March 16, 2022
Brilliant service as usual. Best quality hay. Our 7 year old guinea pig is going strong thanks to this wonderful hay

December 3, 2023
Very happy with the quality of the hay, and the ordering and delivery. Will be ordering again.
March 12, 2024
Always a fantastic, fast service and our guinea pigs want you to know they love your hay!

December 16, 2021
Always a speedy delivery, good quality hay. MY rabbits love it. I was a little confused how the prices worked... read more out - the bale was labelled as £11.20 and delivery was apparently free but I was charged £23? That's my only complaint however!

November 3, 2021
Very high quality hay for my bunnies they love it....smells so fresh too

October 4, 2021
Well if you had 10 on the score board i would give you a 10 out 10. Always a beautiful... read more hay and smells lovely my piggies (girls) go absolutley crazy over it.
September 8, 2024
The hay and customer service is excellent. Unfortunately the delivery let it down. I requested that it be... read more left in my garage if I was out. It was left stacked up on my back patio, that was Ok on this occasion as it was dry and sunny, however if it had rained it could all have been ruined
June 28, 2024
High quality, dust extracted hay. I've been using these combination boxes of hay for feed and bedding for my bunnies... read more for 8 years. My bunnies love it! Always extremely quick delivery too. Highly recommend.

January 19, 2023
We ordered the Meadow mix: lovely smelling hay and good amount of the strands that our Guinea Pig loves. Really... read more quick processing of order and delivery too!

April 15, 2022
I’m sure the hay is great, only gave it a 4 as I’ve not opened it yet. Delivered quickly and... read more in good packaging.

December 5, 2023
I love this hay because my buns do. The hay has lovely long pieces and smells good. Minimal dust.... read more Good selection of buying options to suit everyone. I have tried other brands, but will only buy from this company now.
October 30, 2025
Been buying Timothy hay from Dust Free Hay for years as it is consistently excellent quality, loved by my small... read more animals and always delivered quickly. 5*

November 24, 2023
Bales are easy to manage especially when selecting soft stalk hay

April 26, 2025
Very high quality hay that the guinea pigs love. Very fast delivery. Highly recommended.

December 8, 2021
Love it! Bunny was sensitive to the hay we had because it contained so much dust besides being recommended by... read more so many... This has stopped my bun's constant sneezing and snotty nose. Thank you

March 13, 2023
