These are some reviews from people who have previously bought our hay. A couple of days after your order has arrived you will receive an email inviting you to share your buying experience which is important to us.
We always appreciate any feedback.
Our new baby guinea pig loves the Meadow Mix as much as our lovely 2 year old boy!!! Great service... read more from DustFreeHay and excellent quality hay.

August 1, 2023
my hay was delivered, sat 2nd sept that is what I call service ,hay nice and soft

October 3, 2021
This hay is absolutely top quality. There is no dust, no weeds and no wastage. My guinea pigs are... read more happy and so am I! Perfect, thank you.

October 27, 2021
I have been buying my hay from this company for about 12 years with a short break when we lived... read more abroad. I have never had to complain in all that time and would not order from anyone else. The hay is always great quality and the rabbits enjoy it!

February 8, 2023
I’m sure the hay is great, only gave it a 4 as I’ve not opened it yet. Delivered quickly and... read more in good packaging.

December 5, 2023
I’ve been buying this hay for a few years now. To be honest I have tried others, but always go... read more back to DustFreeHay. The quality of the hay is just second to none. It always smells fresh, clean &, as it says, is dust free. My new rescue rabbit absolutely loves the Meadow mix, which I bought last week in a 3 box combo. As she wasn’t used to eating hay, I was worried she might not be interested in this. But as soon as I put it down for her she was straight into it. She seems to absolutely love it & it’s definitely doing her the world of good. I won’t buy hay from anywhere else as to me & the bun, this is just the best you can get!

July 1, 2024
Brilliant service, as usual Our boys Keir & Starmer absolutely love the hay
March 13, 2025
Generally good quality but the last couple of bags have contained a lot of thorny branches

November 2, 2023
The site is really easy to use, delivery is quick and the bales are well packaged
February 1, 2024
Superb quality hay, expedient delivery and good communication. Happy bunnies!

January 18, 2023
Excellent hay every time......my guinea pigs LOVE this and won't eat anything else! Easy to order and very speedy delivery.... read more Thank you!

March 2, 2023
My Bun loves this hay, great product . Ordered on Saturday arrived Monday...excellent

November 1, 2022
Excellent service as always! Really happy customer and very happy bunnies!
November 30, 2025
So, I love the smell and it’s so so soft, but a bit too soft for my Guinea pigs it... read more seems. They don’t seem to be eating it as much as the old stuff. It also flatens very quickly.

October 2, 2021
Always an excellent service and the quality of the hay and straw, Brilliant.

December 18, 2021
Excellent dust-free hay, amazing value, delivered SO fast😉
December 23, 2025
Brilliant Hay. Really good quality. My "Furry Potatoes" absolutely love it. Will be back to buy more. Brilliant Customer Service.

July 25, 2022
Haven’t used it yet but comes highly recommended and v swift efficient service.

May 23, 2022
Wish all companies were as good as this one excellent communication and ultra fast delivery hay is very good quality... read more thankyou

December 4, 2021
Such a nice product, our piggies love it. Always well packed, reasonably priced and sent very fast
April 15, 2024
Lovely quality, excellent value and super fast delivery! And no more bunny sneezes!

December 12, 2023
Excellent customer service & superb quality hay that my Guinea pigs love ❤️
April 26, 2025
it was Rufus's favourite but he had hardly gone through either when he was put to sleep.
can recommend the... read more hay as he was a dental bunny.

May 13, 2022
As always, excellent dust free hay. Piggies love the American Timothy which I give as a "treat hay" to the... read more usual Soft witich they always enjoy to both eat and burrow in.

March 1, 2025
Our rabbits love the stalky hay. My daughter and I try to make sure the hay makes up 90%... read more of their diet and they have access to it 24/7. It’s very beneficial in helping to keep their teeth healthy. Two very happy bunnies 😊.

August 19, 2023
Very happy with my order. Rabbits love your hay, comes very well packed and fast delivery

February 9, 2025
Easy to order on website with plenty of choice. Excellent customer service, kept well updated about the delivery details. Delivered... read more on time.
July 1, 2024
Again the second bale of hay was good, and will order again

February 10, 2024
I've been buying the soft hay on here for the past few months for my guinea pigs, they love it,... read more I love it, great value, good quantity and quality and delivery is so quick!!

July 27, 2021
Really excellent service from this company extremely fast delivery very happy customer thankyou

April 12, 2022
Excellent quality as always! Rabbits love this hay we’ve been buying for over ten years!

December 17, 2023
Excellent service very fast delivery ordered one day came next day fantastic thankyou it’s nice to deal with ... read more a company that is so reliable.

November 13, 2022
Guinea pigs very much enjoy this lovely soft hay for burrowing in and eating.

April 25, 2025
I've been using Dust Free Hay for years and it's always excellent quality.

May 13, 2024
I have been buying hay from Dust Free hay for years. I have always found the quality to be very... read more good. The free next day delivery makes it a real bargain. All the rabbits I've had will heartily recommend it.

July 21, 2021
I've had piggies for years and have never found hay that has even come close to this. I had a... read more sick piggy with respiratory issues and changed to this hay to help her. My husband's hayfever was so much better and my son doesn't get a rash from the hay like he used to so he can help with them now. It smells so lovely but I have one small issue. Whenever I go near the hay box they go crazy at me until I put more in their cage even though they have big piles of it. My old ladies make me put it next to their beds so they can laze and dine. I'm stuck now and can't move.

July 29, 2021
Always pleased & satisfied with my order. More importantly so is Jeremy ?!!

January 19, 2022
Switched to dust free to try to ease a guinea pig's snuffling- it has, and we won't go back. Our... read more boys love the hay, the variety is great and it has definitely made a difference to their health.

May 13, 2024
My bunnies love this hay and even better it has prevented one from teeth surgery, good quality ,fresh and clean,... read more Next day delivery !! - ABSOLUTELY PERFECT, Thank you

July 9, 2022
Great quality and fast delivery, keeps my little guinea pig herd happy
November 13, 2025
Easy to follow, plenty of information easy to order. Parcel did an excellent job delivering as I've always found.
April 25, 2025
Best quality hay around for chinchillas especially happy with the dust free element. Most shop bought American Timothy is very... read more dusty.

February 15, 2023
Always very happy with the hay just ask my beautiful girls (guineapigs) Wouldnt go anywhere else.

November 4, 2021
Great quality hay that the the buns love. Been buying my hay from dust free for years and will continue... read more to do so. Speedy deliver to the other end of the country too. Fussy buns that don’t eat hay, try these guys.

September 30, 2021
The hay arrived the day after placing the order and came on the specified time. The hay is of good... read more quality as always.

February 19, 2022
I've been getting hay from Dustfreehay for many years now and they've never let me down even in the Covid... read more period. I think there an excellent company, easy to order online and very efficient and will never let you down. I would never even think of getting my hay anywhere else.

September 12, 2023
Excellent quality hay and speedy delivery. Guinea pigs are very happy.

October 1, 2021
Always a fantastic, fast service and our guinea pigs want you to know they love your hay!

December 16, 2021
Yes always happy with your service. It's easy to order and delivery time is always quick. I would always recommend... read more you to other people. I would never think of going anywhere else.

March 27, 2023
Super fast delivery, and the website is really easy to navigate
December 18, 2025
My piggies absolutely love this hay. It is a lovely fresh colour and smells good too. Service is great also.

June 29, 2022
Excellent quality as usual, 7kg bag lasts 5-6 weeks for my guinea pigs. Used this company for going on 2... read more years, never had any problems and such a speedy delivery.

October 19, 2022
Exactly as shown in the picture. Wonderful hay, as rated by my Expert Hay Tasters.

September 29, 2025
This is the best hay you can buy, in Pickles opinion, and he knows his hay

April 13, 2022
I trust the quality enough to give 4 stars without seeing the hay.

September 16, 2024
Fussy bunny not as keen on stalky but is eating it. He loves the Soft and the Meadow though. Smells... read more amazing!! Easy to store.

March 27, 2025
Easy to order and fast delivery time. However, the hay is slightly damp. If I loosen a bundle the day... read more before then it’s fine to use next day but I’m a bit disappointed.

December 31, 2021
Delivery was quick and the hay boxes arrived in perfect condition. The quality of the hay is the usual top... read more standard I’ve come to expect from you. Gandalf tucked in straight from the box he was so eager to get at the meadow mix! He goes through so much more of this hay than any other brand I’ve tried

March 21, 2022
My guinea pigs are very happy with this hay & have recommended it many times to other people

July 9, 2022
I usually buy the 7kg bales of stalky but decided to go for the assorted 2 kg boxes. Very pleased,... read more and so are my rabbits.

May 25, 2023
Always happy with dust free hay! Ordered a top up of stalky hay for guinea pigs, great for their teeth... read more and a contrast to the soft or standard hay we usually buy. It's great to have the choice and options in hay and all are top quality. Very happy and excellent service as always.

September 30, 2022
I’m sure when the hedgehogs return, they will be happy with the hay in their new houses! Hopefully we... read more will get some hoglets

February 22, 2023
Nice and fresh... Bunnies were trying to break into the box before I could get it open...it smelled tasty, obviously!<br... read more />
Delivery very prompt and driver friendly and helpful.

December 14, 2021
The best quality hay you can get. My furries love it. Super fast delivery. My 5* regular supplier.

November 27, 2022
Absolutely lovely hay once again, my boys can’t get enough of it.

September 5, 2023
The stalky hay is very much enjoyed by my rabbits and the barley straw is of excellent quality. The polypropylene... read more sacks have many uses!

April 17, 2025
Great product, guinea pigs love it. Quick delivery, great vfm

September 2, 2023
Always excellent quality hay - much less dust that others, and the bunnies love it!

January 13, 2023
Amazing hay. It's beautifully green and smells so fresh and nice. My rabbits absolutely love it!

May 16, 2022
Really excellent service from this company my guinea pigs love the standard hay can’t get enough of it really... read more fast delivery as well thankyou

December 15, 2021
Excellent hay which my rabbits and Guinea pigs adore. Highly recommend.

July 20, 2023
The hay and customer service is excellent. Unfortunately the delivery let it down. I requested that it be... read more left in my garage if I was out. It was left stacked up on my back patio, that was Ok on this occasion as it was dry and sunny, however if it had rained it could all have been ruined
June 28, 2024
Super quick service the best dust free Timothy hay available

May 18, 2022
The piggies love this hay and it arrived super quick, thank you
November 23, 2025
As always excellent quality hay loved by my rabbits and Guinea pigs. 5*

April 20, 2023
This is the best hay I have brought for my Guinea Pigs....they are fussy girls and cannot get enough of... read more this! Excellent service and very speedy delivery.

February 27, 2022
Really pleased you now do Timothy and meadow hay already mixed. Saves me a lot of time and my bunny... read more loves it ?

April 15, 2022
Amazing as usual and arrived the next day, which is very convenient, thanks

October 14, 2023
As always excellent hay that my rabbits and guinea pigs love! Easy to order and quick delivery. 5*

September 30, 2021
My guinea pig loves this hay- he went for it straight away! Thank you so much, will keep buying... read more this great product!!

February 4, 2022
Perfect order again, bunny loves your hay mix. Super fast delivery too! Thank you.
February 10, 2024
I am always happy with my American Timothy as is my Bun, Rosie...Great service, always quick even if I... read more order at a weekend

January 19, 2022
I am OR shall I say my guineapigs are always very happy to receive this beautiful hay thank-you I would... read more never order hay from anyone else.

August 28, 2022
I’ve been buying from DustFreeHay for years. Super quick delivery, excellent quality hay and my rabbits love it.

March 26, 2022
Usual excellent very quite delivery service and the best hay bunnies love it

February 4, 2023
Lovely long pieces of hay which buns love. Mixed with the meadow mix or meadow hay.

April 26, 2025
Excellent service and beautiful hay as always. Our 21 rabbits love your hay.

May 15, 2022
Very happy with my 2 bales of soft hay which I use for my rabbit hutch. The service is... read more very good and so is delivery.
December 11, 2025
It’s great to be able to buy hay that my Guinea pig is happy with. She’s got an allergy to... read more dust so this hay suits her really well. She makes a lot of noise in the morning until I give her her hay breakfast!

February 1, 2022
Bit getting used to the colour but I knew it would be yellow 5 chins getting acquainted with it... read more brilliant packaging and very quick delivery ?

January 10, 2023
It hasn’t arrived! I emailed to chase it up and no one has replied. Tracking link says they are awaiting... read more the parcel from you. Usually really good service- this is the first time I’ve had a problem

December 9, 2022
Hay is of excellent quality, my guinea pigs popcorn with excitement when it's fresh hay feeding time !

June 10, 2022
Great hay as always. My chinchillas like the english timothy hay and meadow mix.

November 19, 2023
Greatest and highest recommendations speedy delivery and very professional

October 23, 2021
Im delighted with the new mix of soft and slightly coarser hay. My bunnies have to work a bit harder... read more to find the bits they like the best! Delivery to the Isle of Wight is longer than overnight but it is great that the company have made arrangements to deliver 'abroad'.

November 2, 2021
Dust Free hay is the best. I have tried others but keep coming back here as the quality is... read more so good. The Meadow Mix is just the perfect combo and my three guinea pigs love it!

July 16, 2021
My bunnies love this stuff! Nice and fresh. The delivery is so prompt as well. Thanks!

April 28, 2023
This hay is excellent my piggies just love it they prefer the stalky and standard ,delivery is super fast ,only... read more very small niggle wish it was in bigger bales! Excellent communication with company as well thankyou so much

September 15, 2022
Great quality, our rabbits love it. Good for their teeth too!

January 13, 2022
I've been getting hay from you for a long time now and it's always been good quality and the service... read more is excellent.

February 26, 2022
High quality, dust extracted hay. I've been using these combination boxes of hay for feed and bedding for my bunnies... read more for 8 years. My bunnies love it! Always extremely quick delivery too. Highly recommend.

January 19, 2023
“Hi there. My 2 x boxes of hay arrived this morning right in time within the slot.
I just wanted... read more to say that my 3 guineapigs absolutely love the American Timothy hay. As soon as I out some on the lawn for them, they dug straight in and seem to devour it. They’re still there now, in the sunshine, eating fresh hay. No better sight.
Thank you again for great service”

February 6, 2021
Hay arrived next day, great quality as usual , my mini lop rabbits love it!!

December 17, 2021
Always great hay , haven't recieved latest order yet but I'm sure it will be as good as always

April 16, 2023
Excellent delivery. Rabbits have not yet tried out the hay : )

October 15, 2022
Used to buy these boxes but switched to something else, but my rabbit is very fussy and decided to try... read more this hay again. Seems to be eating it so fingers crossed!
October 31, 2024
Best Timothy hay you can get loved by my house bunnies Apple and Fluffy age 9 years

November 25, 2022
Always lovely hay and very quick delivery. Any problems are immediately resolved. Highly recommend Dust Free Hay!

November 11, 2021
Repeat buyer - always receive what I ordered in good time. Bunnies also like the hay!
November 21, 2024
Good value, Lovely stuff, can’t be beaten in my opinion. Bunnies love it.

October 25, 2025
Very high quality hay for my bunnies they love it....smells so fresh too

October 4, 2021
Wonderful dust free hay. Not even any tiny particles floating about when handling the hay.

November 13, 2025
Just THE BEST dust free Timothy hay my 2 girls love it lovely long strands to help their teeth

June 19, 2022
this is my third order and I've always received the hay the next day. This time I ordered on Thursday... read more the 2nd Jan, the first day back for Dust Free from the holiday. Knowing that you must have had a backlog of orders to catch up with I was not expecting to receive it until at least Monday. I was very short of hay and was therefore relieved to receive it the next day.
January 5, 2025
Easy ordering and payment with reliable blisteringly fast delivery, every time I order.
September 1, 2024
Incredibly speedy delivery and great product for our Guinea pigs as always

August 21, 2022
Fast delivery as usual, bunny loves timothy. Have been buying with you for more than 6 years now.
September 20, 2024
Hay is always amazing. Always good quality and smells great. The dust extraction does work, and really makes a difference... read more to my rabbit who has respiratory issues.
I also don’t get the tiny dust/paper loving insects (not sure what they are exactly) with Dust Free Hay, whereas I sometimes do with other brands.

January 23, 2025
I've been with DFH for a long time now and would recommend them to everyone. Because each time I've ordered... read more hay, from the time I've ordered I've only ever had to wait a few days to receive it. There very professional and efficient in what they do.
Very good customer service. I would never even think of going anywhere else.

January 19, 2023
Wouldn’t buy our hay from anywhere else - excellent value for money. Our 8 Guinea pigs are loving the standard

January 6, 2022
Fast delivery and the hay is lovely really sweet smelling and fresh.

August 20, 2022
My Piggies love the soft meadow hay. The product really is the best i have found for actually being dust... read more free !

September 6, 2021
Arrived promptly, really lovely hay, rabbits and g.pigs adore it. Preferred the large bale as better value but the boxes... read more are easy to store.

March 31, 2023
The hay is amazing quality, truly dust free. I don't think you can buy better.

January 12, 2024
We buy the 7kg bales so we don't have to keep going out to a shop and refilling, and know... read more we can always give our guinea pigs plenty, either as bedding, food or whatever! We get a couple of varieties always soft as it's dreamy soft and smells lovely, then either the standard or stalky as an alternative/change, good for their teeth. Its always delivered fast with no problem and always the best quality, very happy.

September 8, 2023
It really is dust free! Feeding my guinea pigs usually gives me awful hayfever symptoms , but this hay has... read more solved it!!!

March 16, 2022
My 2 house bunnies are 9 and have been getting the American Timothy hay for a very long time. Excellent... read more fresh smelling hay just the best you can get. Very prompt delivery next day

February 8, 2022
Bales are easy to manage especially when selecting soft stalk hay

April 26, 2025
Our guinea pigs love Dust Free Hay! We regularly purchase the meadow mix but have tried lately the soft... read more hay for our old guinea pig who's a bit poorly and find it hard chewing, the soft hay is perfect for him and keeps him eating hay!

June 7, 2023
Lovely quality, and such a reliable service it allows me to use a just in time supply approach to ensure... read more hay is as fresh as possible and not stored for too long in my house.

June 7, 2022
I have been buying from Dust free hay since 2010 and wouldn’t change. In all that time I have never... read more had cause for complaint, the customer service been excellent and the delivery has always been on time and done well. Thank you.
January 31, 2025
I get confused with signing in but that is my fault. Service and delivery is excellent
October 31, 2025
Customer service excellent, orders are always sent so quickly, and delivered on time which is amazing at this time of... read more year!
December 25, 2025
Great choice of hay, speed of dispatch and fast delivery. Reliable company when it comes to hay.
November 24, 2024
Have brought this many times - my Guinea Pigs love this! Always great service and speedy delivery, thankyou.

May 12, 2023
I've been getting hay from here for many years now and as always the service is excellent, you never have... read more to wait long for the delivery after you have ordered it. The hay is always top quality, also it's always packed well so it never gets damaged in transit. I would always recommend them to everyone.
April 6, 2024
Just received my order of standard hay. Not all of the chinchillas like it for some reason, it always... read more looks fresh and smells lovely. Very quick dispatch of my order ,happy with that.

July 1, 2022
Excellent service as always, hay top quality! 👍😁Only the best for our boys!

November 11, 2024
Excellent hay quality and extremely fast from making the order to the delivery to the door. Thank you very much.
March 2, 2024
Our chinchillas are very fussy but seem to love this Timothy Hay!

March 21, 2024
My rabbit absolutely loves the new standard hay, I’ve waited a while to send the review as she’s very fussy... read more about her hay and quickly gets bored with it, not with this one, she literally begs for it. I do hope it will be viable for you to keep supplying it!

September 29, 2021
Ordered standard and english Timothy to see which our Rabbit prefers, only opened the standard so far but she loves... read more it. Delivered the day after ordering and given a timeslot and tracking with dpd which was ace. Will definitely be ordering our hay from her from now on.

May 15, 2022
Very high quality soft hay, speedy delivery and excellent communication. Even if I didn't have Guinea Pigs I think I'd... read more buy it regularly just for that fresh meadow smell!

March 2, 2022
Hi ? obviously we have only opened one bale and we know our two bunnies eat the hay better or... read more not (more/less) depending on the time of year or where it was harvested from. This time they’ll take it or leave it! They have access to fresh hay twice a day. As customers we are always pleased with the quality and customer service.

March 10, 2023
First class service. Only issue I had was that the “Tracking Number” did not work on the Parcelforce website!

January 17, 2026
Hay is good, definitely less dust than the hay we have been previously purchasing. The bunnies like it too... read more and transitioned to it without any fuss. We particularly like that it comes in these compact 2kg boxes making the hay easy to store in our flat and that we can get both American and English Timothy Hay. It is more expensive than most other hay we have purchased but it's a lot less mess!
We initially purchased it because we thought our bunny had allergies but he's still sneezing and it turns out to be something else completely (not an allergy)... so cannot confirm if this helps with allergies or not.

July 9, 2024
It's very easy ordering online and the service is very efficient with never any problems.
I definitely would recommend... read more them to everyone
January 12, 2026
Been buying from here regularly for a few years for my fussy bunny. He always loves this hay, always a... read more consistent quality unlike other brands I tried could sometimes be powdery, small pieces or brown at times, this is always nice and green long pieces with lots of seed heads which he loves. Only place I buy from now!

March 31, 2023
Really lovely hay, very fresh and soft. Quick delivery and well packaged!

March 22, 2022
Of my people that purchase my rabbits your way for more business for you and good quality hay and... read more nothing back from you

January 12, 2025
