These are some reviews from people who have previously bought our hay. A couple of days after your order has arrived you will receive an email inviting you to share your buying experience which is important to us.
We always appreciate any feedback.
Excellent service as always! Really happy customer and very happy bunnies!
November 30, 2025
Exremely quick delivery. Well packed and the hay is perfect for adding to our compost bin. Delighted thank you

March 20, 2023
Really quick delivery and the hay was lovely and green with really long stems. We have two picky rabbits who... read more will throw hay all over the floor if they don't approve, happy to report they are eating away on this stuff!

January 12, 2023
Wonderful dust free hay. Not even any tiny particles floating about when handling the hay.

November 13, 2025
Easy to follow, plenty of information easy to order. Parcel did an excellent job delivering as I've always found.
April 25, 2025
Personally I find the boxes better to store and with the type of hay ticked on side of box can... read more arrange in order.

September 18, 2025
Excellent service and the best hay (er order soft and timothy bales) around to spoil our guinea pigs, very pleased... read more with the speed of the delivery especially after Christmas, thank you dust free hay!

January 7, 2023
My Piggies love the soft meadow hay. The product really is the best i have found for actually being dust... read more free !

September 6, 2021
I've been with DFH for a long time now and would recommend them to everyone. Because each time I've ordered... read more hay, from the time I've ordered I've only ever had to wait a few days to receive it. There very professional and efficient in what they do.
Very good customer service. I would never even think of going anywhere else.

January 19, 2023
Amazing as usual and arrived the next day, which is very convenient, thanks

October 14, 2023
I get confused with signing in but that is my fault. Service and delivery is excellent
October 31, 2025
I ordered 3 x soft and 1 x American Timothy.
In the past I've had Meadow and Timothy... read more too.
All have been excellent.
I thought I'd give the American Timothy a try this time and it's as described. Lots of long seed heads, fresh and green (as I understand it the greener hay is the higher the nutritional value). My piggies love it. Mind you, they love all Dust Free hay!
Regarding the dust free element of the hay, this was, initially, my main reason for ordering my hay from Dust Free. My husband has Hay fever and also Dust allergies. This hay is always so dust free that he is not affected at all! Meaning my piggies can live indoors. Wonderful!
I did buy the 7kg bale of Soft Hay last time, however, I've gone back to the 2kg boxes as I found it so much easier and tidier to manage for using indoors.

January 5, 2025
Very happy bunnies, they always are. Great customer service, happy people too! ?

July 31, 2022
Have been buying from Dust Free Hay for several years now. Great Customer Service, easy to use website and swift... read more deliveries. Highly recommended 👍🏻
January 12, 2025
Smells and feel freshly dried. Rabbits love it. Like the mix of meadow and coarse I chose.

October 30, 2021
So pleased with this hay , I have ordered numerous hay boxes and they are never what they say they... read more are always dusty and brown my rabbits won't eat it and I've wasted so much money ! my rabbits love this hay it's soft ( no prickly thistles and dusty clumps ) and green , no dust and smells lovely will definitely buy more again, thank you 👍

August 9, 2024
Ive been buying this hay and other types for years now. the quality is always excellent.

January 13, 2025
Impressed will certainly be buying again will send pic of guinea pigs.

November 10, 2023
Easy to use website, haven't needed customer service, quick delivery.
February 16, 2024
Our bunnies have loved Dust Free Hay for many years, and our current two are no different. In fact they're... read more the first to love the Stalky more than the Soft. It's so good, they start hopping around your feet and jumping around their run in excitement as soon as you bring a bale out. It's really calming and comforting for them too if we need to stay with family or on holiday, leaving them an open bale to help themselves to and they love it.

February 1, 2024
The site is really easy to use, delivery is quick and the bales are well packaged
February 1, 2024
Easy to use website even for someone like me who isn’t great on computer
August 11, 2024
I usually buy the 7kg bales of stalky but decided to go for the assorted 2 kg boxes. Very pleased,... read more and so are my rabbits.

May 25, 2023
Lovely quality, excellent value and super fast delivery! And no more bunny sneezes!

December 12, 2023
I've been getting my hay from you now for a number of years and the service is as good as... read more ever. I would never think of changing and would recommend you to everyone

June 1, 2023
This hay is absolutely top quality. There is no dust, no weeds and no wastage. My guinea pigs are... read more happy and so am I! Perfect, thank you.

October 27, 2021
Excellent quality hay, fresh and sweet smelling. My bunny loves this hay!

December 14, 2025
Love the hay, wish it didn't have so much plastic packaging

October 14, 2021
Superb quality hay, expedient delivery and good communication. Happy bunnies!

January 18, 2023
Hay is always amazing. Always good quality and smells great. The dust extraction does work, and really makes a difference... read more to my rabbit who has respiratory issues.
I also don’t get the tiny dust/paper loving insects (not sure what they are exactly) with Dust Free Hay, whereas I sometimes do with other brands.

January 23, 2025
My bunnies absolutely love Dust Free Hay. The choice of box varieties makes sure that they never get bored of... read more it, I usually buy a selection of hays to rotate during the month, the quality and smell are always great and appealing to them.
In addition, (which is the reason we started buying from Dust Free Hay) my child’s asthma and eczema, which were due to shop bought hay, have now disappeared, so it’s a win win situation for us. Slightly more expensive than shop bought, however absolutely worth it.
Very happy customer since 2019!

October 28, 2022
I've been buying the soft hay on here for the past few months for my guinea pigs, they love it,... read more I love it, great value, good quantity and quality and delivery is so quick!!

July 27, 2021
We have two rabbits, Sir Norman Wigglytuff (8 years) and Bea (2). We recently adopted Bea from the RSPCA and... read more were warned that she'd need her molars trimmed 3-4 times a year, because she doesn't like hay. Norman taught her to eat hay, and the stalky hay id their absolute favourite. And Bea hasn't needed any dental treatment since!

November 13, 2022
Really fantastic service from this company I ordered the stalky hay one day they arrived the next day and in... read more the middle of the storm of the year!! Wish all on line companies were as good as these thankyou so much

February 19, 2022
This is the best quality hay you will find around. It does cost a bit but it is worth it,... read more especially when we see our bunnies so happy to eat it. Have also noticed that the wasted hay they leave behind is very minimal now.

November 5, 2021
Of my people that purchase my rabbits your way for more business for you and good quality hay and... read more nothing back from you

January 12, 2025
Love this company. Always delivers quickly and customer service is awesome 👌

January 29, 2024
my hay was delivered, sat 2nd sept that is what I call service ,hay nice and soft

October 3, 2021
Always great quality and loved by my rabbits and Guinea pigs. 5*

August 14, 2023
Excellent service and beautiful hay as always. Our 21 rabbits love your hay.

May 15, 2022
The stalky hay is very much enjoyed by my rabbits and the barley straw is of excellent quality. The polypropylene... read more sacks have many uses!

April 17, 2025
Didn’t leave at back of house as asked, left package on front doorstep, no problem with goods
May 3, 2024
Always really happy with the hay i order and quick delivery which is well informed. My bunnies get good quality... read more hay!

September 25, 2021
Always quick delivery and fantastic hay. The smell is so fresh that If I were a rabbit I would enjoy... read more it.

October 2, 2022
Best hay house bunnies over 11 years old always loved your hay

August 17, 2024
Hi ? obviously we have only opened one bale and we know our two bunnies eat the hay better or... read more not (more/less) depending on the time of year or where it was harvested from. This time they’ll take it or leave it! They have access to fresh hay twice a day. As customers we are always pleased with the quality and customer service.

March 10, 2023
Always fresh and delivery is so quick next day. My rabbits have been so healthy since having this hay

October 13, 2023
Great hay as always. My chinchillas like the english timothy hay and meadow mix.

November 19, 2023
Haven’t used it yet but comes highly recommended and v swift efficient service.

May 23, 2022
Excellent service very fast delivery ordered one day came next day fantastic thankyou it’s nice to deal with ... read more a company that is so reliable.

November 13, 2022
Generally good quality but the last couple of bags have contained a lot of thorny branches

November 2, 2023
The piggies love this hay and it arrived super quick, thank you
November 23, 2025
My guinea pigs are very happy with this hay & have recommended it many times to other people

July 9, 2022
Great product, guinea pigs love it. Quick delivery, great vfm

September 2, 2023
Hay arrived next day, great quality as usual , my mini lop rabbits love it!!

December 17, 2021
High quality, dust extracted hay. I've been using these combination boxes of hay for feed and bedding for my bunnies... read more for 8 years. My bunnies love it! Always extremely quick delivery too. Highly recommend.

January 19, 2023
Excellent service and product at a great price with quick delivery highly recommend many thanks.
November 16, 2024
Well packaged and good quality. Excellent service, speedy dispatch

October 20, 2021
Prompt delivery, great packaging, fresh and tasty hay (I'm reliably informed by my bunny!)

December 18, 2023
We ordered the soft hay which is really good quality - our guinea pigs scoffed their first lot of it... read more in no time!!

January 25, 2025
Very speedy delivery, communication simple yet efficient, quality great! been ordering for nearly a year now, no problems.

September 19, 2021
Super fast delivery, and the website is really easy to navigate
December 18, 2025
My guinea pig loves this hay- he went for it straight away! Thank you so much, will keep buying... read more this great product!!

February 4, 2022
I’ve been buying this hay for a few years now. To be honest I have tried others, but always go... read more back to DustFreeHay. The quality of the hay is just second to none. It always smells fresh, clean &, as it says, is dust free. My new rescue rabbit absolutely loves the Meadow mix, which I bought last week in a 3 box combo. As she wasn’t used to eating hay, I was worried she might not be interested in this. But as soon as I put it down for her she was straight into it. She seems to absolutely love it & it’s definitely doing her the world of good. I won’t buy hay from anywhere else as to me & the bun, this is just the best you can get!

July 1, 2024
After weeks of looking for a good quality hay for my fussy Chinchillas, I thought I would try some standard... read more hay. When I opened the package I couldn't believe the lovely sweet smell and they have gone mad for it, even the fussy ones. Lovely long stems as well so they can hold and chew. Will definitely buy again.

March 28, 2022
My guinea pigs love the soft hay, and I order two bales each month (I have a lot of pigs... read more haha) and they devour it 😅

June 9, 2024
We buy the 7kg bales so we don't have to keep going out to a shop and refilling, and know... read more we can always give our guinea pigs plenty, either as bedding, food or whatever! We get a couple of varieties always soft as it's dreamy soft and smells lovely, then either the standard or stalky as an alternative/change, good for their teeth. Its always delivered fast with no problem and always the best quality, very happy.

September 8, 2023
Lovely quality, and such a reliable service it allows me to use a just in time supply approach to ensure... read more hay is as fresh as possible and not stored for too long in my house.

June 7, 2022
I trust the quality enough to give 4 stars without seeing the hay.

September 16, 2024
this is my third order and I've always received the hay the next day. This time I ordered on Thursday... read more the 2nd Jan, the first day back for Dust Free from the holiday. Knowing that you must have had a backlog of orders to catch up with I was not expecting to receive it until at least Monday. I was very short of hay and was therefore relieved to receive it the next day.
January 5, 2025
Always excellent hay and delivered so quickly. My guinea pigs particularly love the Meadow Mix

March 5, 2022
I've been ordering hay now for many years, the hay is excellent, it's very easy to order, very efficient and... read more as always I've received my hay in just a few days. Service is excellent.
Would never go anywhere else
September 29, 2024
Excellent quality, always clean and fresh, never had any cases of mites since we started buying from dust free hay.

April 20, 2024
Lovely quality hay. The soft hay has a nice, sweet smell and the meadow hay is fabulous. The hay is... read more very well packaged and dust free. Perfect. My bunny goes wild for it 🙂 Thank you.

October 7, 2022
Brilliant service, as usual Our boys Keir & Starmer absolutely love the hay
March 13, 2025
Nice and fresh. Bunnies dived in immediately! Really prompt delivery, well communicated time slot. ?

October 26, 2021
Have been using dust free hay for many years. Great hay, brilliant customer service and super fast delivery. ... read more Will definitely use them for all my hay purchases and would recommend them.

April 3, 2022
Excellent hay quality and extremely fast from making the order to the delivery to the door. Thank you very much.
March 2, 2024
This hay is fantastic. Nice long strands and a hit, Pippin can't get enough of it.

March 28, 2025
Really pleased with the quality of this hay and my animals love it

November 30, 2023
Fabulous service, best quality hay and very happy guinea pigs, can't ask for more!

July 23, 2022
Always a happy girl bunny with your American Timothy hay. It’s reassuring to know that she’s not breathing in... read more horrible dust particles.

May 26, 2023
This order of meadow hay was not as nice as the previous one. It was not very stalky and... read more my piggies flatten it very quickly. On the plus side, there are a lot of nice green strands and the pigs like it.

December 22, 2021
Greatest and highest recommendations speedy delivery and very professional

October 23, 2021
Fantastic service and best hay we've bought by far, and best value, for truly spoilt guinea pigs.

September 22, 2021
The very best Timothy hay long strands bunnies love it

October 18, 2022
“Hi there. My 2 x boxes of hay arrived this morning right in time within the slot.
I just wanted... read more to say that my 3 guineapigs absolutely love the American Timothy hay. As soon as I out some on the lawn for them, they dug straight in and seem to devour it. They’re still there now, in the sunshine, eating fresh hay. No better sight.
Thank you again for great service”

February 6, 2021
Good quality hay with weather proof packaging and delivered on time.
April 25, 2025
Really happy with the quality of soft hay I buy for my bunnies, they love their hay. Very happy... read more bunnies! Delivery quick and informative. Thank you
November 15, 2025
My piggies absolutely love this hay. It is a lovely fresh colour and smells good too. Service is great also.

June 29, 2022
The best company I have ever brought anything from. They sort out any problem straight away!
October 20, 2024
Been buying from here regularly for a few years for my fussy bunny. He always loves this hay, always a... read more consistent quality unlike other brands I tried could sometimes be powdery, small pieces or brown at times, this is always nice and green long pieces with lots of seed heads which he loves. Only place I buy from now!

March 31, 2023
The hay is lovely. Very long strands, green and crunchy.
I ordered this due to the dust free claims... read more as I have one bunny with dust allergies and another who recently got a small bit of hay stuck in his nose.
All three of my bunny’s have gone crazy for this hay! It’s just a shame that it is expensive for the amount you get.
Delivery was fast and I will be ordering again, but perhaps trying the other Timothy hay.

October 12, 2023
Been buying Timothy hay from Dust Free Hay for years as it is consistently excellent quality, loved by my small... read more animals and always delivered quickly. 5*

November 24, 2023
Useful info on website making it easier to choose the right mix of hay, easy ordering, great progress tracking, well... read more packaged and fast delivery, never disappointed, thank you.
September 18, 2025
I have been to many places for my hay. this may not be the cheapest but it is the... read more best. Beautiful hay.

February 9, 2022
Quick delivery and absolutely loved by my guinea's. Thoroughly recommend.

July 8, 2023
Great quality, our rabbits love it. Good for their teeth too!

January 13, 2022
It’s great to be able to buy hay that my Guinea pig is happy with. She’s got an allergy to... read more dust so this hay suits her really well. She makes a lot of noise in the morning until I give her her hay breakfast!

February 1, 2022
Really lovely hay, very fresh and soft. Quick delivery and well packaged!

March 22, 2022
Easy to order and fast delivery time. However, the hay is slightly damp. If I loosen a bundle the day... read more before then it’s fine to use next day but I’m a bit disappointed.

December 31, 2021
Love the fact the more boxes you buy the cheaper the price , we used to buy 3 boxes but... read more now benefit more buying 4 and our guinea pigs love it

March 15, 2025
Quality of hay was fine, but worse delivery than usual. Parcelforce left parcel outside, but did not ring doorbell/knock. Used... read more to get text alert in advance from DPD and they always rang doorbell.

May 12, 2023
Yes always happy with your service. It's easy to order and delivery time is always quick. I would always recommend... read more you to other people. I would never think of going anywhere else.

March 27, 2023
Fresh and smells lovely. Rabbits have loved it. Really prompt delivery and great communication.

October 29, 2021
Always very happy with the hay just ask my beautiful girls (guineapigs) Wouldnt go anywhere else.

November 4, 2021
I have bought this hay for years for my own rabbits, and now I run a small pet boarding business... read more I use it for my boarders and am confident recommending it to my customers, some of whom have started buying it for their own bunnies and guinea pigs.

April 25, 2025
Excellent hay as usual. I bought the standard and American Timothy this time to give my Chinchillas a variety... read more and keep them interested. They seem to tuck into both.

August 7, 2023
Delivery was speedy, but for the second time, I received less hay than I ordered and had to email to... read more get the rest of the order sent. Not very environmentally friendly to have 2 delivery trips for each of those orders. The office send the outstanding hay quickly but I would prefer not to have to chase anything up and just get my whole order in one delivery. The hay is great.

April 12, 2022
Excellent delivery. Rabbits have not yet tried out the hay : )

October 15, 2022
I’ve been using your company to suffice my family of five chinchillas for over ten years now. Your products are... read more consistently excellent and very appealing to my “mini herd”! Thank you, Audrey.

September 1, 2022
Lovely quality, fresh hay. I have never had any issues with ordering, delivery or the quality of the hay. My... read more rabbits and guinea pigs love it!

September 25, 2021
Always first class product and service. Wouldn’t shop anywhere else for our guineas’ hay.

June 11, 2022
Rabbits hop fast when bag comes for top ups. Love seeing them enjoying their hay!

January 6, 2025
Always happy with the quality of hay from dust free hay! It arrives promptly too.
I buy hay for my... read more guineapigspigs. I like the American Timothy and meadow mix. A variety keeps them interested as they can be quite selective over tastier bits of hay.
Dust free hay always has longer stalks which is good for guineapig teeth.
I've ordered from DFH for years and always will as other sellers of hay don't meet the same good quality.

November 4, 2021
Consistently excellent service, quick delivery and great hay. Guinea pigs very happy, as am I ?

March 3, 2023
Delivered promptly, good packaging and good quality hay. Two happy guinea pigs currently munching away!

December 10, 2021
Guinea pigs very much enjoy this lovely soft hay for burrowing in and eating.

April 25, 2025
Always the best quality hay, best service, and our guinea pigs could not be happier!

May 13, 2022
The hay arrived the day after placing the order and came on the specified time. The hay is of good... read more quality as always.

February 19, 2022
I give my girl bunny fresh hay twice a day and I'm always amazed at how excited she gets each... read more time.

November 27, 2022
Perfect as always. Easy website to navigate, great product and fast delivery is always guaranteed.

February 4, 2023
The best hay ever bunnies been having it for a very long time superb quality and comes in handy stacking... read more boxes. Very quick delivery excellent service great company

November 30, 2021
I've been using Dust Free Hay for years and it's always excellent quality.

May 13, 2024
We ordered the Meadow mix: lovely smelling hay and good amount of the strands that our Guinea Pig loves. Really... read more quick processing of order and delivery too!

April 15, 2022
Super happy with the hay. The delivery was fast, got it next day. Communications regarding my order were sent informing... read more me every step of the way. Most importantly is my guinea pigs love this hay and gobble it right up! Happy customers all around. ?

December 2, 2021
Very happy as always from my two fur babies. I was panicking when we were running out of stalky hay,... read more no other hay they like better! Thank you and for the great delivery also.

April 15, 2022
Excellent hay which I've been getting for a number of years now

December 13, 2024
Hay is good, definitely less dust than the hay we have been previously purchasing. The bunnies like it too... read more and transitioned to it without any fuss. We particularly like that it comes in these compact 2kg boxes making the hay easy to store in our flat and that we can get both American and English Timothy Hay. It is more expensive than most other hay we have purchased but it's a lot less mess!
We initially purchased it because we thought our bunny had allergies but he's still sneezing and it turns out to be something else completely (not an allergy)... so cannot confirm if this helps with allergies or not.

July 9, 2024
The whole process was really easy but I found the ordering quite confusing as to bale 1 2 3 ??... read more I didn`t understand that and was expecting 6 bales not 3 and spent over £60 for 3 bales that were really not enough, so good hay but too expensive to buy for horses

October 20, 2023
Best Timothy hay you can get loved by my house bunnies Apple and Fluffy age 9 years

November 25, 2022
I was very impressed with the fast delivery.
The website was easy to use. My Guinea pigs are very... read more happy. Thank you.
March 25, 2024
My bunnies haven't started this batch of hay yet but I'm sure they'll love it as they usually do. ... read more
Delivery was amazingly fast. I ordered late Saturday evening and it was delivered on Monday.

February 1, 2023
Our guinea pigs love Dust Free Hay! We regularly purchase the meadow mix but have tried lately the soft... read more hay for our old guinea pig who's a bit poorly and find it hard chewing, the soft hay is perfect for him and keeps him eating hay!

June 7, 2023
it was Rufus's favourite but he had hardly gone through either when he was put to sleep.
can recommend the... read more hay as he was a dental bunny.

May 13, 2022
Excellent service as always, hay top quality! 👍😁Only the best for our boys!

November 11, 2024
Great value, very good quality hay unfortunately have not received my order this time, first time and for years, so... read more not a bad service overall

January 26, 2024
Our bunnies love the stalky hay and are happily munching their way through it - always excellent quality hay ?

December 17, 2022
Very happy with my 2 bales of soft hay which I use for my rabbit hutch. The service is... read more very good and so is delivery.
December 11, 2025
Just THE BEST dust free Timothy hay my 2 girls love it lovely long strands to help their teeth

June 19, 2022
Excellent hay. Ordered from you for many years & never been disappointed. My guineas love it & service is excellent too

October 9, 2021
Usual quick delivery and the best hay you can get my 2 house bunnies age 10 love it

September 26, 2023
This has got to be the best American Timothy hay in the country

November 27, 2022
Arrived promptly, really lovely hay, rabbits and g.pigs adore it. Preferred the large bale as better value but the boxes... read more are easy to store.

March 31, 2023
recently purchased your American Timothy Hay for the first time. Admittedly, this is not the cheapest hay on the market... read more by a long shot but, in my opinion, it IS the best. It has a beautiful vibrant colour (unlike the majority of other Timothy Hay by other brands). My two baby Rex bunnies absolutely love it and as they say…the proof of the pudding is in the eating. I am just about to order more and will definitely be a regular repeat customer. Thank you for this great quality product.

August 22, 2021
Excellent quality hay as usual , Jeremy is 6 years old now & I am convinced his longevity is due... read more to your hay as part of a varied diet ??

January 25, 2023
Very high quality soft hay, speedy delivery and excellent communication. Even if I didn't have Guinea Pigs I think I'd... read more buy it regularly just for that fresh meadow smell!

March 2, 2022
Wish all companies were as good as this one excellent communication and ultra fast delivery hay is very good quality... read more thankyou

December 4, 2021
My bunnies love this stuff! Nice and fresh. The delivery is so prompt as well. Thanks!

April 28, 2023
Easy to order on website with plenty of choice. Excellent customer service, kept well updated about the delivery details. Delivered... read more on time.
July 1, 2024
I’m used to using the website which is straight forward. I know if I have anything to ask I do... read more so and get positive feedback. The delivery is always first class. If there is just one negative it is the plastic straps that tie the boxes together- could be something biodegradable.
November 17, 2024
