We aim to send out on the same day we receive your order providing we have the stock and its before 2pm. We have collections everyday except Saturday. Once collected from us you will receive updates from DPD by the email or text number you provide. Occasionally on busy days we sometimes are unable to ship the same day but instead will send the following day. Once you have the tracking number from DPD there are convenience options available to you for example you can change delivery day or leave with a neighbour. Why not take a look at this link to see just how DPD make your delivery a pleasant and convenient expereience. Follow my Parcel.
Carriage is included to most of the UK Mainland but for the Highlands, Islands and Northern Ireland IOM and IOW we use Hermes which have a surcharge and can take a little longer, any exclusions or additional cost shown at the checkout.
Once its been collected from us.
- Occasionally multiple parcels can get split up resulting in the second parcel turning up a day late.
- If you have not received any notification from DPD within a couple of days please contact us.
- You can track your parcel from by entering the consignment number DPD sent you along with your postcode from this link. Track my Parcel.
Beware of a current “scam” where you will receive a text supposedly from the courier saying they were unable to deliver and request an extra payment to re-deliver through a link that they give.
Please ignore this and if you need to check do it through the DPD site, remember DPD will never do this.
As far as we are aware it does not affect DPD only Hermes and the Royal Mail