These are some reviews from people who have previously bought our hay. A couple of days after your order has arrived you will receive an email inviting you to share your buying experience which is important to us.
We always appreciate any feedback.
First class service. Only issue I had was that the “Tracking Number” did not work on the Parcelforce website!

January 17, 2026
Really happy with the quality of soft hay I buy for my bunnies, they love their hay. Very happy... read more bunnies! Delivery quick and informative. Thank you
November 15, 2025
Super fast delivery, and the website is really easy to navigate
December 18, 2025
Have been using dust free hay for many years. Great hay, brilliant customer service and super fast delivery. ... read more Will definitely use them for all my hay purchases and would recommend them.

April 3, 2022
I’m just letting you know that sadly as I no longer have any rabbits or guinea pigs I will no... read more longer be ordering from you.
Thank you for providing the best hay around for all my animals for the past few years. They really have been really happy & healthy on it.
Best wishes Jane

September 13, 2021
Perfect green fresh stalky lots of seed heads . Next day delivery .Mine started to crew the box before I... read more opened it. Thank you

September 19, 2023
Both hay and the service just as good as they always have been. I have bought from you for about... read more 12 years and won’t go anywhere else.

November 18, 2023
The stalky hay is very much enjoyed by my rabbits and the barley straw is of excellent quality. The polypropylene... read more sacks have many uses!

April 17, 2025
Always delivered so quickly. Arrives in perfect condition boxed and secure. The quality of Hay is unmatched so my Rabbit... read more loves it!

April 6, 2022
Brilliant hay ! always smells lovely and dust free and the rabbits love it , I've had hay of... read more other sites who claim to sell good hay but they are dry and dusty .
January 10, 2025
Good quality hay with weather proof packaging and delivered on time.
April 25, 2025
Bought the stalky hay and Eng Timothy for my Chinchilla and both look great. Boxes stuffed full so lasts well.

November 8, 2024
Super quick service the best dust free Timothy hay available

May 18, 2022
My guinea pigs are very happy with the soft meadow hay and the box is a good size, dosen’t take... read more up too much room but has a lot packed in

July 17, 2023
I love this hay because my buns do. The hay has lovely long pieces and smells good. Minimal dust.... read more Good selection of buying options to suit everyone. I have tried other brands, but will only buy from this company now.
October 30, 2025
We ordered the Meadow mix: lovely smelling hay and good amount of the strands that our Guinea Pig loves. Really... read more quick processing of order and delivery too!

April 15, 2022
I have been buying from Dust Free Hay for years and am always happy with the quality.

October 20, 2022
The hay and customer service is excellent. Unfortunately the delivery let it down. I requested that it be... read more left in my garage if I was out. It was left stacked up on my back patio, that was Ok on this occasion as it was dry and sunny, however if it had rained it could all have been ruined
June 28, 2024
This hay is beautiful my Guinea pigs love it and great service from this company excellent delivery.

July 28, 2023
I’m sure when the hedgehogs return, they will be happy with the hay in their new houses! Hopefully we... read more will get some hoglets

February 22, 2023
Always had great quality hay and straw from these guys, our rabbits and guinea pigs love it. Easy to handle... read more bales. Delivery is quick, been next day until last order and then was only 48 hours from placing the order. DPD were battling through the gales and wind to get to us but events deemed unsafe and the drivers were pulled back in but have to say was personally kept informed and apologised to. Would certainly recommend to buy from this company and will be doing so again.

December 9, 2021
Excellent service as usual, fast delivery & website very user friendly.
Would always recommend to others.
October 25, 2025
Always extremely very happy my girls always love the hay, and i shall keep on buying it. Thankyou.

December 30, 2022
Been buying from you for years & wouldn’t buy hay from anywhere else. Great quality, great communication & really good... read more delivery. Thank you

August 8, 2024
Very happy with my 2 bales of soft hay which I use for my rabbit hutch. The service is... read more very good and so is delivery.
December 11, 2025
Excellent quality, always clean and fresh, never had any cases of mites since we started buying from dust free hay.

April 20, 2024
Excellent quality hay as usual , Jeremy is 6 years old now & I am convinced his longevity is due... read more to your hay as part of a varied diet ??

January 25, 2023
This is the best hay I have brought for my Guinea Pigs....they are fussy girls and cannot get enough of... read more this! Excellent service and very speedy delivery.

February 27, 2022
Quality of hay was fine, but worse delivery than usual. Parcelforce left parcel outside, but did not ring doorbell/knock. Used... read more to get text alert in advance from DPD and they always rang doorbell.

May 12, 2023
Fast delivery - packed well - excellent quality = happy bunnies

July 1, 2022
Good quality hay and timely delivery. My only quibble is that it is packed so tightly into the bags it... read more can be difficult to extract at times.

October 12, 2023
Very high quality hay for my bunnies they love it....smells so fresh too

October 4, 2021
I have been a customer for many years and Dust Free Hay never disappoints..
Products are fab and my bunny... read more Rosie loves American Timothy
December 14, 2024
Exremely quick delivery. Well packed and the hay is perfect for adding to our compost bin. Delighted thank you

March 20, 2023
I’ve been buying Dust Free Hay for years now. My first buns were very particular and would only eat DFH... read more Soft or American. Our bunnies since then have been a bit less picky, but I’ve always still bought Soft as they love it. Lola especially will start running round your feet then the whole run with excitement when you open a bag. The most recent order I bought some Standard and Stalky because they seemed to really like the big stalks in the soft hay. They’re loving the selection, very happy bunnies.

December 17, 2023
It got delivered the day after I put the order in and our piggies love both the soft hay and... read more the timothy! Ordered from here for at least a year now and have always had a positive experience!

October 20, 2022
The hay is always great quality. My chinchillas seem to like the English Timothy hay best.

May 7, 2022
Used to buy these boxes but switched to something else, but my rabbit is very fussy and decided to try... read more this hay again. Seems to be eating it so fingers crossed!
October 31, 2024
Our rabbits Alfie and Bear love the hay and always have, good for their teeth and digestion. Bear also frequently... read more uses the hay as a bed.

November 17, 2024
I've been getting my hay from you now for a number of years and the service is as good as... read more ever. I would never think of changing and would recommend you to everyone

June 1, 2023
Excellent service and beautiful hay as always. Our 21 rabbits love your hay.

May 15, 2022
Our chinchillas are very fussy but seem to love this Timothy Hay!

March 21, 2024
Fast delivery and the hay is lovely really sweet smelling and fresh.

August 20, 2022
Stalky hay was nice quality, very clean and sweet smelling. My guinea pigs love it.

November 5, 2021
We have 5 rabbits and as soon as they were given this hay they were tucking into it. It... read more smells lovely, just as meadow hay should

January 20, 2023
Always a happy girl bunny with your American Timothy hay. It’s reassuring to know that she’s not breathing in... read more horrible dust particles.

May 26, 2023
Lovely quality, excellent value and super fast delivery! And no more bunny sneezes!

December 12, 2023
Easy to use website even for someone like me who isn’t great on computer
August 11, 2024
Always good quality hay from DFH. Nice and clean and not too soft.

January 7, 2023
I've been using Dust Free Hay for many years now and my guineas love it. They nest in it, and... read more tuck into it like crazy. The soft hay is incredibly soft for them to lie on, burrow in and snuggle on. It also smells so good that sometimes I want to eat it (if I could!)

November 9, 2022
Fabulous service, best quality hay and very happy guinea pigs, can't ask for more!

July 23, 2022
This hay is the best! My guinea pigs are super picky, and they popcorn every time I make scratching sounds... read more on cardboard (along with plastic crinkling!). They seem to really love it and it encourages them to eat more hay, which is essential to keep their teeth worn properly.

November 23, 2021
Fussy bunny not as keen on stalky but is eating it. He loves the Soft and the Meadow though. Smells... read more amazing!! Easy to store.

March 27, 2025
Great hay as always. My chinchillas like the english timothy hay and meadow mix.

November 19, 2023
We use it as a special treat for Mary, our Irish Cobb. She loves it.

May 7, 2022
Ive been buying this hay and other types for years now. the quality is always excellent.

January 13, 2025
I ordered 3 x soft and 1 x American Timothy.
In the past I've had Meadow and Timothy... read more too.
All have been excellent.
I thought I'd give the American Timothy a try this time and it's as described. Lots of long seed heads, fresh and green (as I understand it the greener hay is the higher the nutritional value). My piggies love it. Mind you, they love all Dust Free hay!
Regarding the dust free element of the hay, this was, initially, my main reason for ordering my hay from Dust Free. My husband has Hay fever and also Dust allergies. This hay is always so dust free that he is not affected at all! Meaning my piggies can live indoors. Wonderful!
I did buy the 7kg bale of Soft Hay last time, however, I've gone back to the 2kg boxes as I found it so much easier and tidier to manage for using indoors.

January 5, 2025
Superb as always, keeping everyone fed and warm through the colder weather, lovely options of soft and standard ?

November 22, 2022
Our guinea pigs love Dust Free Hay! We regularly purchase the meadow mix but have tried lately the soft... read more hay for our old guinea pig who's a bit poorly and find it hard chewing, the soft hay is perfect for him and keeps him eating hay!

June 7, 2023
Gorgeous hay, quickly delivered as always, great to rely on for keeping guinea pigs happy ?

March 17, 2023
Lovely hay as usual. Thanks for resending due to parcel force losing first box
December 15, 2025
Great quality and fast delivery, keeps my little guinea pig herd happy
November 13, 2025
As always excellent quality hay loved by my rabbits and Guinea pigs. 5*

April 20, 2023
My rabbits love the new meadow mix hay. And knowing it’s been dust extracted is a bonus for my bun... read more with respiratory issues.

November 19, 2021
Lovely soft stalk hay, my rabbit Peter loves it. Excellent delivery which I can rely on. I would... read more recommend this company

February 22, 2023
the website says that hay is shipped everyday except a Saturday. this should include a sunday as well as I... read more ordered on a sunday and it wasn't next day. My bunnies love the stalky hay but the colour is very very off putting! The yellow colour makes it seem that it is a low quality hay with low feed content but it isn't! it is so so clean and my bunnies produce big golden poops with it!

September 29, 2021
Excellent service and the best hay (er order soft and timothy bales) around to spoil our guinea pigs, very pleased... read more with the speed of the delivery especially after Christmas, thank you dust free hay!

January 7, 2023
Great hay - would love some of the box options as bales, but my rabbits seem happy.

December 31, 2021
Always an excellent service and the quality of the hay and straw, Brilliant.

December 18, 2021
Always really happy with the hay i order and quick delivery which is well informed. My bunnies get good quality... read more hay!

September 25, 2021
I've been ordering from Dust Free Hay for several years now and can't imagine buying my hay from anywhere else.... read more The delivery is very efficient and the hessian sacks are recycled for use in my garden, nothing is wasted.
I have purchased both the soft hay and the stalky hay in the past and nothing is left uneaten my happy rabbits- they adore their hay! I also love how sweet and fresh the hay smells, I've had people comment on how pleasant the scent is.
I recently adopted a rescue rabbit who I was told refused to eat hay and that I would struggle with, apparently the rescue had tried all sorts of hay and it was refused.
Then, came along Dust Free Hay! My stubborn rescue rabbit quickly realised how tasty it is and now demolishes his hay as soon as it's put into his cage.
Thanks, Dust Free Hay!

March 25, 2022
Very happy as always from my two fur babies. I was panicking when we were running out of stalky hay,... read more no other hay they like better! Thank you and for the great delivery also.

April 15, 2022
Again the second bale of hay was good, and will order again

February 10, 2024
I've been getting hay from you for a long time now and it's always been good quality and the service... read more is excellent.

February 26, 2022
This was my first time ordering from Dustfreehay and it was easy to order. The confirmation of purchase and communication... read more about date/time of delivery was good and the bale arrived promptly
January 25, 2025
Hay arrived next day, great quality as usual , my mini lop rabbits love it!!

December 17, 2021
Hay is always fresh and I love that is dust free. My guinea pigs love it and I love that... read more there is no dust to bother my allergies. You get what you pay for. The cheap hay you get in stores had mites and made a mess everywhere. This hay is the best!
October 17, 2024
Brilliant service, as usual Our boys Keir & Starmer absolutely love the hay
March 13, 2025
Best hay available, all my bunnies and piggies love it. I'm now starting a smLl.pet boarding business and will... read more be using g it for my guests and recommending it to my customers.

May 4, 2024
Really excellent service from this company my guinea pigs love the standard hay can’t get enough of it really... read more fast delivery as well thankyou

December 15, 2021
Easy to follow, plenty of information easy to order. Parcel did an excellent job delivering as I've always found.
April 25, 2025
Lovely fragrant hay as usual. Soft enough not to hurt, long enough to fluff up.

January 24, 2022
We order stalky hay for our two mini rexes since they were kids and they absolutely love it! We were... read more once forced to buy some hay from a pet shop and they were so fussy about it, yet when we ordered stalky from dustfreehay they were so content that they just stayed there and ate a lot and then contently flopped 😀
Hay always come to us fresh, it smells amazing and steams are very, very long - those three things and the fact that there's no dust makes dustfreehay best choice for the bunnies or other pets. And we always take stalky for the best nutritional value 🙂
Just look at this happy face!

December 6, 2021
Very happy bunnies, they always are. Great customer service, happy people too! ?

July 31, 2022
I was very impressed with the fast delivery.
The website was easy to use. My Guinea pigs are very... read more happy. Thank you.
March 25, 2024
Lovely quality, fresh hay. I have never had any issues with ordering, delivery or the quality of the hay. My... read more rabbits and guinea pigs love it!

September 25, 2021
Ordered standard and english Timothy to see which our Rabbit prefers, only opened the standard so far but she loves... read more it. Delivered the day after ordering and given a timeslot and tracking with dpd which was ace. Will definitely be ordering our hay from her from now on.

May 15, 2022
Our Guinea Piggies were happy with their hay and how fast it arrived. Thank you.

December 1, 2021
Excellent hay which my rabbits and Guinea pigs adore. Highly recommend.

July 20, 2023
Love love love this hay! Guinea pigs very happy and enough in 7kg not to need to order often, excellent... read more service easy to order, great business!

August 26, 2022
Our bunnies have loved Dust Free Hay for many years, and our current two are no different. In fact they're... read more the first to love the Stalky more than the Soft. It's so good, they start hopping around your feet and jumping around their run in excitement as soon as you bring a bale out. It's really calming and comforting for them too if we need to stay with family or on holiday, leaving them an open bale to help themselves to and they love it.

February 1, 2024
The hay is lovely. Very long strands, green and crunchy.
I ordered this due to the dust free claims... read more as I have one bunny with dust allergies and another who recently got a small bit of hay stuck in his nose.
All three of my bunny’s have gone crazy for this hay! It’s just a shame that it is expensive for the amount you get.
Delivery was fast and I will be ordering again, but perhaps trying the other Timothy hay.

October 12, 2023
Just THE BEST dust free Timothy hay my 2 girls love it lovely long strands to help their teeth

June 19, 2022
My rabbit's love this hay. Great quality and price. Fast delivery so I never need worry that I'll run out.

February 26, 2023
this is my third order and I've always received the hay the next day. This time I ordered on Thursday... read more the 2nd Jan, the first day back for Dust Free from the holiday. Knowing that you must have had a backlog of orders to catch up with I was not expecting to receive it until at least Monday. I was very short of hay and was therefore relieved to receive it the next day.
January 5, 2025
Guinea pigs absolutely love it. Good value, good quality bag. Last for ages (2 x GPs in large hutch). Lovely... read more fresh smell to the hay.

October 12, 2022
I usually buy the 7kg bales of stalky but decided to go for the assorted 2 kg boxes. Very pleased,... read more and so are my rabbits.

May 25, 2023
Our bunnies love the stalky hay and are happily munching their way through it - always excellent quality hay ?

December 17, 2022
Haven’t used it yet but comes highly recommended and v swift efficient service.

May 23, 2022
Rabbits love the hay, 100% better than shop bought. Extra long strands so you can hear the crunch.

December 17, 2023
Beautiful green hay that smells lovely, only problem is that four out of my six rabbits are not interested in... read more it! I used to buy Western timothy all the time for my rabbits before these current ones and they all used to love it. Don’t we just love fussy bunnies who cost us a lot of money!! ??
Delivery was fine and speedy.

December 15, 2022
Easy to order on website with plenty of choice. Excellent customer service, kept well updated about the delivery details. Delivered... read more on time.
July 1, 2024
The whole process was really easy but I found the ordering quite confusing as to bale 1 2 3 ??... read more I didn`t understand that and was expecting 6 bales not 3 and spent over £60 for 3 bales that were really not enough, so good hay but too expensive to buy for horses

October 20, 2023
Of my people that purchase my rabbits your way for more business for you and good quality hay and... read more nothing back from you

January 12, 2025
Excellent as usual & reliable service. Use for my guinea pigs.They love it.

December 2, 2023
Excellent hay as usual. I bought the standard and American Timothy this time to give my Chinchillas a variety... read more and keep them interested. They seem to tuck into both.

August 7, 2023
Super happy with the hay. The delivery was fast, got it next day. Communications regarding my order were sent informing... read more me every step of the way. Most importantly is my guinea pigs love this hay and gobble it right up! Happy customers all around. ?

December 2, 2021
I've had piggies for years and have never found hay that has even come close to this. I had a... read more sick piggy with respiratory issues and changed to this hay to help her. My husband's hayfever was so much better and my son doesn't get a rash from the hay like he used to so he can help with them now. It smells so lovely but I have one small issue. Whenever I go near the hay box they go crazy at me until I put more in their cage even though they have big piles of it. My old ladies make me put it next to their beds so they can laze and dine. I'm stuck now and can't move.

July 29, 2021
Good value, Lovely stuff, can’t be beaten in my opinion. Bunnies love it.

October 25, 2025
Always excellent hay and delivered so quickly. My guinea pigs particularly love the Meadow Mix

March 5, 2022
Beautiful quality hay, delivered and received so promptly. Wouldn't buy anything else for my rabbit.

August 5, 2023
Been buying from here regularly for a few years for my fussy bunny. He always loves this hay, always a... read more consistent quality unlike other brands I tried could sometimes be powdery, small pieces or brown at times, this is always nice and green long pieces with lots of seed heads which he loves. Only place I buy from now!

March 31, 2023
it was Rufus's favourite but he had hardly gone through either when he was put to sleep.
can recommend the... read more hay as he was a dental bunny.

May 13, 2022
Impressed will certainly be buying again will send pic of guinea pigs.

November 10, 2023
Long term customer because of excellent quality. Rabbits agree!

December 16, 2024
Im delighted with the new mix of soft and slightly coarser hay. My bunnies have to work a bit harder... read more to find the bits they like the best! Delivery to the Isle of Wight is longer than overnight but it is great that the company have made arrangements to deliver 'abroad'.

November 2, 2021
Usual quick delivery and the best hay you can get my 2 house bunnies age 10 love it

September 26, 2023
Super quality hay, our rabbits have been fed it for over a decade.Great value.

November 24, 2024
Really lovely hay, very fresh and soft. Quick delivery and well packaged!

March 22, 2022
Our boys love your hay & bury themselves underneath it 😁Great quality, only the best for our boys!

September 28, 2025
The very best Timothy hay long strands bunnies love it

October 18, 2022
After weeks of looking for a good quality hay for my fussy Chinchillas, I thought I would try some standard... read more hay. When I opened the package I couldn't believe the lovely sweet smell and they have gone mad for it, even the fussy ones. Lovely long stems as well so they can hold and chew. Will definitely buy again.

March 28, 2022
Excellent service and product at a great price with quick delivery highly recommend many thanks.
November 16, 2024
Wonderful dust free hay. Not even any tiny particles floating about when handling the hay.

November 13, 2025
My Piggies love the soft meadow hay. The product really is the best i have found for actually being dust... read more free !

September 6, 2021
My guinea pigs love the soft hay, and I order two bales each month (I have a lot of pigs... read more haha) and they devour it 😅

June 9, 2024
My rabbit absolutely loves the new standard hay, I’ve waited a while to send the review as she’s very fussy... read more about her hay and quickly gets bored with it, not with this one, she literally begs for it. I do hope it will be viable for you to keep supplying it!

September 29, 2021
Can rely on the quality of hay and it is dust free. As I have a rabbit it is... read more important to give him dust free hay.
April 26, 2025
This order of meadow hay was not as nice as the previous one. It was not very stalky and... read more my piggies flatten it very quickly. On the plus side, there are a lot of nice green strands and the pigs like it.

December 22, 2021
This hay is the best hay I have used my guinea pigs love it only problem it’s so expensive... read more for 7kgs would be better if it was 10 kgs for same price
October 11, 2025
Excellent hay. Ordered from you for many years & never been disappointed. My guineas love it & service is excellent too

October 9, 2021
Generally good quality but the last couple of bags have contained a lot of thorny branches

November 2, 2023
As always excellent hay that my rabbits and guinea pigs love! Easy to order and quick delivery. 5*

September 30, 2021
Fantastic as always, I barely get it in the front door before the bunnies are mobbing me for it. ?... read more
Smells and looks wonderful, dust extraction is amazing, as a severe asthmatic I'm pleased to say this dosnt cause any breathing issues like some store bought hay bags you can get.
I work at a vets and am always recommending Dustfreehay to our clients and colleagues.
Would 100% recommend.

January 22, 2022
I actually got the meadow mix, and its worked really well. My piggy is struggling with hay at the moment... read more so I'm trying all sorts to try and keep him eating it. He approves!

August 6, 2022
Excellent service very fast delivery ordered one day came next day fantastic thankyou it’s nice to deal with ... read more a company that is so reliable.

November 13, 2022
I've been using Dust Free Hay for years and it's always excellent quality.

May 13, 2024
I get confused with signing in but that is my fault. Service and delivery is excellent
October 31, 2025
Always quick delivery and fantastic hay. The smell is so fresh that If I were a rabbit I would enjoy... read more it.

October 2, 2022
Fresh and smells lovely. Rabbits have loved it. Really prompt delivery and great communication.

October 29, 2021
Always order from you as you no one else can beat the high-quality hay, it not only smells amazing but... read more it's always free of the rubbish twigs, bits of string and occasionally stones we have
often found in other hay we have purchased over the years.

April 26, 2025
Hi ? obviously we have only opened one bale and we know our two bunnies eat the hay better or... read more not (more/less) depending on the time of year or where it was harvested from. This time they’ll take it or leave it! They have access to fresh hay twice a day. As customers we are always pleased with the quality and customer service.

March 10, 2023
I have been buying hay from Dust Free hay for years. I have always found the quality to be very... read more good. The free next day delivery makes it a real bargain. All the rabbits I've had will heartily recommend it.

July 21, 2021
Always great quality and loved by my rabbits and Guinea pigs. 5*

August 14, 2023
Good hay for Guinea pigs. Handy bags. Quick processing of order and delivery.

April 7, 2022
A very happy customer for many years. Hay is always top notch, smells amazing and there is zero waste. I... read more refuse to purchase hay from anywhere else.

September 1, 2024
Rabbits hop fast when bag comes for top ups. Love seeing them enjoying their hay!

January 6, 2025
My sister bunnies are now 10 years old vet said when they were getting a health check they have perfect... read more teeth thanks to munching so much Timothy hay the best hay and delivering is super quick

March 11, 2023
Have been buying from Dust Free Hay for several years now. Great Customer Service, easy to use website and swift... read more deliveries. Highly recommended 👍🏻
January 12, 2025
Easy to use website, haven't needed customer service, quick delivery.
February 16, 2024
