Always had great quality hay and straw from these guys, our rabbits and guinea pigs love it. Easy to handle bales. Delivery is quick, been next day until last order and then was only 48 hours from placing the order. DPD were battling through the gales and wind to get to us but events deemed unsafe and the drivers were pulled back in but have to say was personally kept informed and apologised to. Would certainly recommend to buy from this company and will be doing so again.